Director, Enterprise Support & Client Experience

A leading finance technology firm in British Columbia seeks an experienced leader in Customer Support. The role involves overseeing service models for Enterprise Accounts, handling strategic escalations, and modernizing global support teams. Candidates should possess extensive leadership experience, strong collaboration skills with engineering and product teams, and a track record in managing client escalations. This opportunity offers competitive salary and benefits, working in a supportive and growth-oriented culture. #J-18808-Ljbffr