Operations Director

The Operations Director will provide strategic and operational leadership for Carbel, a leading warehousing and logistics provider specializing in fashion and apparel brands and part of the global Arvato organization. Arvato is a supply chain and services powerhouse supporting a diverse portfolio of clients across industries, including fashion, technology, and healthcare. These regional roles, one based on the West Coast (Ontario, CA) and another on the East Coast (Miami, FL or Easton, PA), will oversee end-to-end warehouse operations across assigned sites and are responsible for driving performance, scalability, and operational excellence within their respective regions. Bilingual English/Spanish fluency is required to effectively lead site teams and collaborate with regional stakeholders.

YOUR TASKS

Manage P&Ls in a cost center environment

Direct activities associated with daily operations and client requirements

Lead the development and implementation of operating processes

Lead and direct fulfillment and distribution operations

Develop, implement, and manage highly customized workflows in a supply chain management environment from receipt of data through value-added services/packaging to outbound

Hire, train, and evaluate supervisory and management staff.

Initiate and coordinate large projects (e.g., equipment justification and procurement, facility layout)

Stay current on information technology affecting functional areas to increase productivity and/or decrease costs

YOUR PROFILE

Bachelor’s degree or 10+ years of experience in a leadership role in a warehouse environment

Strong analytical skills with excellent problem identification and resolution abilities

Excellent verbal and written communication skills and strong interpersonal skills

Ability to creatively develop solutions to meet operational challenges

Organizational and planning skills, including prioritization and deadline management

Ability to work in stressful situations and maintain composure

Able to interact with all levels of employees, management, and external clients

Self-starter and goal-oriented

Experience with budget and business plan development

Proven ability to develop innovative solutions for increased productivity

Superior negotiation skills in both internal and external settings

Masterful organizational, communication, and leadership skills demonstrated by previous professional success

Strong working knowledge of data analysis and performance metrics using business management software

Experience in fashion/apparel logistics, 3PL, or similar high-SKU environments strongly preferred

Ability to function in a high-pressure, fast-moving environment

Divided between office setting and operations environment

Spanish fluency required

WE OFFER

Salary Range for Ontario, California $145,000-160,000 per year

Medical and Life insurance

Paid Time Off, including paid holidays

Voluntary benefits such as Dental, Vision, and Gap insurance, short-term disability, paid family leave, accident insurance, critical illness and cancer insurance

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