Sr. Manager, Manufacturing Ops BT NA

Position Title Sr. Manager, Manufacturing Ops BT NA

Position Type Regular - Full Time

Requisition ID 40975

Location Toronto, Ontario, Canada

Overview McCain is embarking on a global supply chain planning and S&OP transformation to improve how we plan and operate our business and supply chain. Key challenges with today’s processes include a lack of data connectivity, a lack of engagement from all functions, and a significant time requirement to create demand and supply plans. As we embark on a strategic digital transformation journey, the role of Sr. Manager Manufacturing Operations, Business Transformation North America, will be pivotal in modernizing our supply chain planning capabilities across McCain Foods.

Responsibilities

Drive and implement technology and process solutions for the North America region in close partnership with global teams.

Lead regional requirements gathering, solution design, configuration, testing, deployment, and training to ensure smooth delivery and strong user adoption.

Serve as a business process expert and liaison between technical and non-technical stakeholders, translating business needs into user-friendly system capabilities.

Engage stakeholders across business and IT functions, levels, and regions to validate requirements and secure alignment.

Partner closely with Organizational Change Management to drive adoption and sustained business value.

Incorporate internal insights, external benchmarks, and industry trends to deliver industry-leading technology solutions.

Proactively identify, manage, and escalation risks related to integration and transformation activities.

Lead, coach, and develop the North America Business Transformation Operations team, fostering a culture of accountability and continuous improvement.

Qualifications

Bachelor’s degree in Business Administration, Operations Management, Engineering, or related field.

Minimum 7+ years of experience in operations management.

Significant experience in manufacturing operations with strong knowledge of plant operations, systems, and best practices.

Working knowledge of quality operations, transportation & warehouse management, order-to-cash, and procurement processes.

Experience leading system implementations and complex, cross-functional transformation projects.

Strong stakeholder management skills, with the ability to align business and IT teams around process, solution design, and value realization.

Proficiency in operational software and manufacturing systems.

Strong analytical and problem-solving capabilities.

Ability to synthesize multiple inputs and act decisively with a bias for action.

Proven ability to influence and engage executive leaders and operational teams across the organization.

Strong coaching and mentoring capability, building high-performing and growth-oriented teams.

Results-driven with a continuous improvement mindset.

Deep industry knowledge within food manufacturing and technology implementation.

Passion for innovation and willingness to challenge the status quo.

Champions organizational change and drives strategic goals with measurable business impact.

Compensation Package $107,600.00 - $143,500.00 CAD annually + Bonus Eligibility. The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience, skill set, education and training, and other organizational needs. This posting is for an existing vacancy.

Benefits At McCain, we’re on a mission to create a winning culture that puts employee safety and well-being at the heart of what we do, every day. Employees are eligible for the following benefits: health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support including medical, family and bereavement. Well-being programs include vacation and holidays, company-supported volunteering time, and mental health resources. Coverages are aligned with country, provincial and state governing plans and can vary by work level, location and nature of the role. Additional benefit detail available during the application process.

EEO & Accessibility McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law. McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), let us know, and we will work with you to find appropriate solutions. Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain’s Global Privacy Policy and Global Employee Privacy Policy. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here.

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