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Head of eCommerce (Canada)

📍 Canada

Arts and Entertainment Homera Health

Job Description

This is a fully remote role.

About the Role We’re hiring a

senior, high-impact Product Manager

to own and scale our Shopify ecommerce business as we expand beyond prescription products into a full non‑Rx wellness experience, including supplements and skincare. This role reports directly to the founders and C‑suite and will lead the buildout and growth of our broader ecommerce ecosystem across multiple 9‑figure telehealth brands. You’ll operate in a fast-moving startup environment—with substantial traffic, significant paid media investment, and the ambition and resources of a mature company. This is not a maintenance or coordination role. We’re looking for a proven ecommerce operator who has scaled a high-volume Shopify business, understands how performance marketing and conversion architecture intersect, and can drive measurable impact across revenue, CAC, AOV, conversion rate, subscription growth, and retention. You’ll begin as a hands‑on owner—overseeing Shopify, subscriptions, integrations, and marketplace channels—and evolve into building and leading a high‑performing ecommerce team as revenue scales.

Your Responsibilities Ecommerce Ownership & Performance

Own and operate the Shopify storefront end‑to‑end

Manage complex catalogs (multi‑SKU, bundles, subscriptions via Recharge)

Oversee integrations across apps, analytics, fulfillment, and tax systems

Own core ecommerce KPIs: revenue, conversion rate, AOV, CAC, retention, and checkout completion

Drive measurable improvements through CRO, landing page optimization, and A/B testing

Paid Traffic & Lifecycle Alignment

Partner with paid media teams in driving traffic to Shopify

Optimize storefront and landing pages to improve paid performance and reduce CAC

Collaborate on lifecycle marketing (abandoned cart, upsells, subscription retention, product launches)

Ensure ecommerce infrastructure supports promotional campaigns and scaling traffic

Multi‑Channel & Marketplace Expansion

Oversee Amazon channel performance (required)

Support expansion into additional marketplaces

Ensure operational consistency and profitability across all ecommerce channels

Team Leadership & Cross‑Functional Execution

Directly manage Shopify development resources and coordinate with design and marketing

Coach and develop team members while raising standards of execution

Build structure, accountability, and scalable processes

Grow and lead the ecommerce team as revenue scales

Strategic Growth & Expansion

Lead the launch of our full non‑Rx ecommerce experience (supplements & skincare)

Expand product offerings and build scalable systems for growth

Partner with product management, or DTC operations

Experience scaling ecommerce businesses in fast‑moving, startup environments

Have owned and operated a high‑volume Shopify store, ideally generating $5M+ in annual revenue

Have partnered closely with paid media teams managing significant ad budgets ($100K+ monthly) and understand how traffic performance connects to storefront conversion

Deep, hands‑on experience within the Shopify platform (themes, integrations, subscriptions, troubleshooting, and platform setup)

Direct experience with subscription products, ideally using Recharge

Experience leading Shopify development resources and working closely with design, marketing, and growth teams

Strong understanding of lifecycle marketing, retention systems, and subscription optimization

Experience managing Amazon marketplace operations (required); exposure to additional channels such as Walmart marketplace, Google Shopping, iHerb, etc is a plus

Ability to track and clearly articulate key KPIs and outcomes and how your work directly impacts metrics such as CAC, AOV, conversion rate, retention, and LTV

Comfortable operating as a hands‑on leader while building and scaling a team with founders and C‑suite to shape ecommerce strategy

Who You Are

5–10 years of experience in ecommerce leadership

What’s in it for you?

Flexible working hours

Work wherever you choose.

Unlimited Paid Time off

Paid non‑working holidays per country of residence.

Fun and casual work environment.

We are a diverse, global team!

Equal Employment Opportunity Homera Health is an equal opportunity employer. We are committed to providing fair and equitable employment opportunities to all qualified individuals, regardless of race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age, national origin, disability (physical or mental), military or veteran status, genetic information, or any other legally protected status.

This commitment applies to every aspect of employment, including recruitment, hiring, training, promotion, demotion, transfers, leaves of absence, and termination. Homera Health takes all reports of discrimination, harassment, or retaliation seriously and investigates such matters promptly and thoroughly.

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Job Details

Posted Date: March 3, 2026
Job Type: Arts and Entertainment
Location: Canada
Company: Homera Health

Ready to Apply?

Don't miss this opportunity! Apply now and join our team.