Remote NICE CX-One Lead Engineer – IVR & Omnichannel

A global IT services company in Canada seeks a skilled NICE CX-One Lead Engineer to drive a customer experience transformation for a major healthcare client. Responsibilities include managing stakeholders, designing routing solutions, and troubleshooting complex systems. Ideal candidates should have over 5 years of experience with NICE InContact, strong conflict management, and communication skills. This role offers competitive pay and a work-from-anywhere culture. #J-18808-Ljbffr