Head of Customer Success — Enterprise Growth & Impact

A leading digital identity provider in Ontario is seeking a Head of Customer Success to build and lead its customer success function. This role involves defining customer experience strategy, advocating for customer needs, and improving key metrics like retention and NPS. Ideal candidates will have extensive experience in customer success and a penchant for leadership in complex B2B environments, along with strong communication and analytical skills. Competitive compensation and a collaborative team environment are offered. #J-18808-Ljbffr