Head of Customer Experience — White-Glove Service Leader

A luxury tile company is seeking a Customer Experience Director to shape how customers interact with the firm across all touchpoints. The role involves leading a team to deliver a premium customer experience through strategic oversight and operational excellence. Ideal candidates will have 8-12 years of leadership experience, with a proven track record in customer service operations and strong cross-functional leadership capabilities. Join a collaborative environment that values diversity and innovation. #J-18808-Ljbffr