Client Solutions Manager - Gallagher Skippers' Plan

Introduction: Gallagher helps clients face risk with confidence and supports a client-centric, data-driven ecosystem to deliver risk insights and strong client service. Our culture emphasizes teamwork, integrity, curiosity, and ownership, with a focus on meaningful impact for the businesses we serve.

Overview Gallagher Skippers' Plan is a specialized division of Gallagher with a long history of providing marine (pleasure craft) insurance in Canada. Gallagher's Skippers' Plan team seeks a

Client Solutions Manager

(licensed insurance broker/agent) who will work directly with clients to deliver world-class customer service, including guiding new clients through policy purchases, guiding renewal cycles, handling policy changes, and resolving billing issues.

Work Environment: Hybrid (Agile) – we value remote work while maintaining opportunities for in-office collaboration.

How You\'ll Make An Impact

Support a designated portfolio of clientele, contributing to business retention and relationship building

Grow Gallagher Skippers’ Plan portfolio through new business acquisition activities

Represent Gallagher Skippers’ Plan at shows and events

Review accounts at renewal, place necessary coverage, re-market when required, and adhere to carrier binding authority

Respond to client inquiries quickly and maintain fast turnaround times

Identify upselling and cross-selling opportunities and generate quality leads

Continuously upgrade insurance market knowledge and stay informed on new products and policy changes

About You

Minimum of two years’ experience in personal lines insurance

Pleasure Craft Marine experience an asset

R.I.B.O licensed (Nationally licensed or ability to become nationally licensed)

University Degree or College Diploma; CAIB and/or CIP designation an asset

Comprehensive and effective verbal/written communication skills

Knowledge of EPIC an asset

Compensation And Benefits On top of a competitive salary, great teams and exciting career opportunities, we offer a wide range of benefits. The minimum core benefits you’ll get (varies by job level) include:

Flexible medical and dental coverage

Life, Dependent Life and AD&D Insurance options

Retirement savings including RRSP with company match, TFSA, pension and more

Employee Stock Purchase Plan

Other benefits include:

Educational expense reimbursement

Employee assistance programs

Discounted gym membership (GoodLife Fitness)

Opportunity for flexible work arrangements

Paid sick days and personal days

Employee education recognition program

Employee referral bonus program

Inclusion And Diversity Gallagher is committed to inclusion and diversity as core to our business. We are an equal opportunity employer and accommodate candidates with disabilities upon request during the selection process. We value diverse identities, experiences and talents because they help us better serve our clients and communities. This commitment is embedded in The Gallagher Way and our sustainability initiatives.

Gallagher prohibits any form of discrimination based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity or expression, age, national origin, disability, veteran or military status, citizenship status, or any other characteristic protected by applicable laws. Reasonable accommodations are provided to qualified individuals with disabilities, unless accommodations would impose an undue hardship.

Artificial intelligence (AI) is not used to screen, assess or select applications for a position within Gallagher. Our AI tool assists in collecting information, asks screening questions, and schedules interviews, but does not make hiring decisions.

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