Job Description
Salary Range: $43,000.00 To $45,000.00 Annually
Role Overview:
As an inspirational leader with enthusiasm for our brand purpose, you will lead a store team to deliver retail excellence, drive strong sales results, and create engaging customer experiences.
Key Job Accountabilities:
Lead & work as part of a successful, engaged team to best meet the needs of our customers
Shape a customer focused store experience by leading the team to drive customer engagement through our products, campaigns & activism, bringing our brand to life
Problem solves effectively & proactively as much as possible using available resources
Communicate effectively & act as a flexible & responsible role model to your team
Ensure development of customer loyalty to further build The Body Shop brand
Manage stock; monitor & manage change
Confidently use the data (KPI’s) we provide, to make sound commercial & business decisions to successfully drive your sales & your team performance
Identify & attract high potential candidates & develop current team members to succeed in their goals
Interest in & passion for learning about & leveraging knowledge of the beauty market, our competitors & our products
Schedules include holidays, nights, and weekends to meet the needs of the business
Flexibility to work across Sunday to Saturday is required
Experience in a customer-facing role, people leadership & team development required
Proven ability to meet sales & performance targets with outstanding planning & organizing skills
Ability to work collaboratively within a feedback culture
Experience coaching & developing a successful team to drive sales
Experience analyzing data (KPI’s) to make sound business decisions required
Comfortable with Microsoft Office Suite
Physical Requirements:
Must be able to stand and walk for extended periods (up to 8 hours per shift)
Ability to lift and move products up to 25 lbs.
Frequent reaching, bending, crouching as required
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Job Details
Posted Date:
March 5, 2026
Job Type:
Retail
Location:
Canada
Company:
The Body Shop International Limited
Ready to Apply?
Don't miss this opportunity! Apply now and join our team.