Strata Manager

About FirstService Residential FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Description Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top‑tier medical, dental, career training, and support for continued professional development.

Experience being part of a high‑performing team with a fulfilling career in property management with FirstService Residential.

Job Overview Reporting to one of our Regional Directors, the

Experienced Strata Manager

is responsible for providing management services to a diverse portfolio of strata buildings, attending required meetings (strata council and general meetings), conducting property inspections, supervising and/or directing employees/contractors within the portfolio and performing financial and administrative functions.

Key Responsibilities

Advise the strata council regarding the application of their bylaws, the Strata Property Act and other relevant legislation (Real Estate Services Act, Residential Tenancy Act and Workers Compensation Act)

Prepare for and effectively chair council and general meetings, generally held in the evening

Supervise or contract building managers, security, maintenance, professional or other services required by a strata corporation

Respond to emergencies and file insurance claims

Perform procurement duties (soliciting bids, reviewing contracts, processing invoices, overseeing contractor work, administering special projects)

Recruit and supervise site staff as needed

Prepare annual council budgets, ensure collection of fees and levies, ensure accounts are received and paid on time

Perform administrative functions (preparing notices, reviewing accuracy of certificates, updating building information, etc.)

Regularly visit and inspect sites

Skills & Qualifications

At least 2-3 years of experience managing residential strata properties, preferably with experience in all types of properties including new developments, high‑rises, high‑density and mixed‑use strata properties.

Strong, customer service mindset.

Highly efficient, organized, and skilled at time management.

Possess the ability to work in a high‑volume, face‑paced environment, and work well under pressure and deadlines.

A current Representative License to provide Strata Management Services as issued by the BC Financial Services Authority, a valid BC driver's license and access to a vehicle with business insurance are requirements of the role.

Salary $55,000 - $90,000 annually – commensurate with experience and portfolio assigned.

What We Offer As a full‑time associate, you will be eligible for full comprehensive benefits including health & dental. In addition, you will be eligible for time‑off benefits, paid holidays, access to our Employee Assistance Program, Tuition Reimbursement, etc.

FirstService Residential is proud to be an equal opportunity workplace.

It is our policy to promote equal employment opportunity for all current and prospective associates. This applies to all employment‑related matters, including the recruitment process, hiring decisions, compensation and benefits. We are committed to providing and maintaining a working environment that is based on respect and preserves the dignity and rights of everyone in the organization. If you have questions before or during the application process about our equal opportunity workplace, please reach out to our Recruitment team.

Automated Employment Decision Tool (AEDT) Usage We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job‑related characteristics.

Job Qualifications and Characteristics Assessed The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144 Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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