Pro Sales Specialist

Job Overview

We are seeking a motivated and knowledgeable Contract Sales Representative with construction experience to service and grow relationships with professional contractors. This role focuses on building long-term partnerships, providing product expertise, and driving sales through exceptional customer service. Key Responsibilities

Develop and maintain strong relationships with professional contractors (builders, renovators, trades, etc.)

Actively service existing pro contractor accounts and identify opportunities for growth

Prospect and onboard new contractor clients

Provide product recommendations, pricing, and solutions tailored to contractor needs

Prepare quotes, manage orders, and follow up to ensure customer satisfaction

Stay informed on construction products, materials, and industry trends

Coordinate with internal teams to ensure accurate fulfillment and delivery

Meet or exceed sales targets and performance goals

Qualifications & Requirements

Previous experience in construction, building materials, or a related trade

required

Proven sales experience, preferably in contract or B2B sales

Strong understanding of contractor workflows and job-site needs

Excellent communication, negotiation, and relationship-building skills

Self-motivated with strong organizational and time-management abilities

Ability to work independently and as part of a team

Valid driver’s license (if travel to job sites is required)

Preferred Qualifications

Experience servicing pro contractors or commercial accounts

Knowledge of building supplies, tools, or construction materials

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within the company An employer that’s involved in the community Teamwork and ongoing training A comprehensive training program for all new hires A student incentive program And much more!

Become a product specialist, where your expertise and passion for customer service will help guide our customers to the best product choices. You'll play a key role in satisfying Rona customers and achieving our sales objectives, while growing in an environment where your analytical mind will be valued.

Your role:

Serve as the store expert by providing detailed product information to both customers and other RONA associates Conduct sales activities including promoting and recommending products, plans, or installation services that match customer needs Keep shelves stocked and merchandise correctly displayed Prepare weekly flyer Perform order management duties such as entering new orders for customers, reaching out to vendors on special orders, tracking and fulfilling orders, and resolving issues Provide excellent customer service through the daily execution of RONA customer service programs, including following up on completed orders to ensure customer satisfaction, and assisting customers as needed in locating, selecting, carrying, and loading merchandise Other related tasks to ensure the store runs smoothly

What we're looking for:

Experience in a similar role Excellent customer service skills Strong analytical skills

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.