Senior Manager, Head of HR Business Partner, Diversity, Inclusion and Belonging

About Capital One Canada For 30 years, we’ve been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people — in our customers, in our associates, and in talent like you!

About the Role NOTE: This is a 12-month contract role.

Capital One is looking for a Head of HR Business Partner (HRBP) and Diversity, Inclusion & Belonging (DIB) to join our fast‑paced and collaborative HR function.

As the Head of HRBP & DIB, you will lead the team in translating business needs and objectives into wider people initiatives and talent strategies. You’ll influence the business through navigating an ever‑changing environment and understanding the wider enterprise context. Reporting into the Director of HR – People Strategy, you will be a strategic advisor to the business, inclusive of Diversity, Inclusion and Belonging initiatives.

Your Responsibilities

Serve as a strategic consultant, providing workforce planning and delivering an HR strategy aligned with business imperatives.

Be an inspiring people leader to your team, providing focus through vision and prioritization, and elevating your team through coaching and development.

Build effective, collaborative partnerships with the business, serving as a coach and strategic challenger.

Champion organizational development, actively leading change initiatives to enable business growth and success.

Cultivate a culture of belonging, diversity, and inclusion within teams, encouraging high performance and collaboration among all associates.

Drive effective planning and execution of HR initiatives including performance and talent management, leadership development, change management, and organizational design.

Lead and contribute to cross‑functional, enterprise‑wide HR projects and initiatives, ensuring global consistency where appropriate and accelerating best‑in‑class people practices.

Basic Qualifications

High School Diploma, GED, or equivalent certification.

At least 5 years of client‑facing experience OR at least 5 years of consulting experience OR a combination.

At least 5 years of experience in Human Resources.

Preferred Qualifications

Bachelor’s Degree.

Professional Human Resources Certification or Senior Professional Human Resources certification or coaching certification.

7+ years of client‑facing experience or 7+ years of consulting experience or a combination.

3+ years of people leadership experience.

Significant experience partnering with senior stakeholders within a complex, matrixed environment.

Proven ability to lead teams, engage stakeholders effectively, and facilitate the successful leadership of complex change management initiatives.

Demonstrated success in managing, coaching, and developing a team of high‑performing HR Business Partners.

Establishes strong relationships to effectively navigate and solve problems within a highly complex environment.

Experience designing and delivering key strategic projects in support of overall organizational goals (e.g., Succession planning, organization design, compensation).

Ability to manipulate data, show insights, provide recommendations and progress change.

Confidence navigating a complex matrixed organization, and able to partner and consult with a diverse mix of clients across the enterprise.

Ability to provide counsel and execute hands‑on tasks while effectively leading others through uncertain, demanding situations, demonstrating a high degree of resilience.

Demonstrates the energy and enthusiasm needed to champion new ways of working and thinking.

Working at Capital One Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one‑time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.

Live well—physically, financially and emotionally. Receive support for you and those most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3,000 in mental health coverage and up to $5,000 in tuition subsidies per year—and much more—you’ll discover that Capital One is committed to helping you live your best life.

Capital One Canada is an equal‑opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants and will meet the needs of those requiring reasonable accommodations. If you require accommodations, please contact Capital One Recruiting at 1‑800‑304‑9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and used only to the extent required to provide needed reasonable accommodations.

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