Senior Director/VP - Head of AI Engineering

Senior Director/VP - Head of AI Engineering Join to apply for the Senior Director/VP - Head of AI Engineering role at CommerceIQ.

Company Overview CommerceIQ's AI-powered digital commerce platform is revolutionizing the way brands sell online. Our unified ecommerce management solutions empower brands to make smarter, faster decisions through insights that optimize the digital shelf, increase retail media ROI and fuel incremental sales across the world's largest marketplaces. With a global network of more than 900 retailers, our end-to-end platform helps 2,200+ of the world's leading brands streamline marketing, supply chain, and sales operations to profitably grow market share in more than 50 countries. 10 out of the top 12 CPG brands work with us, including Coca-Cola, Nestle, Colgate-Palmolive, and Mondelez. We've raised over $200M from some of the top investors including SoftBank, Insight Partners, and Madrona. Learn more at commerceiq.ai.

The role is ideal for a technical leader who has both trained models and shipped them into production, built agentic applications, and has a deep understanding of machine learning systems at scale.

What You'll Do

Partner directly with the cofounders to set and execute the AI engineering strategy.

Hire, lead, and mentor a founding AI engineering team within our incubation group, growing both technical depth and organizational capability.

Act as a

player-coach : contribute

hands-on

to architecture, model training, and backend engineering while scaling a team around you.

Design and build scalable ML infrastructure to support model training, fine-tuning, deployment, and monitoring at production scale.

Lead the development of agentic applications, including designing, training, and launching agents that operate in real‑world customer environments.

Establish best practices for data quality, labeling, and ML pipelines, enabling rapid experimentation and continuous improvement.

Drive responsible AI development by ensuring reliability, ethics, safety, and performance in all models and agents shipped to production.

Collaborate closely with product, data science, and business stakeholders to translate research breakthroughs into customer‑facing features.

Set engineering standards and build a culture of technical excellence, innovation, and accountability.

What You'll Bring

5+ years of experience in backend software engineering, with 2+ years leading AI/ML teams.

Hands‑on

experience training AI/ML models, including foundation models, fine‑tuned models, or specialized domain models.

Proven experience building and deploying agentic applications, with deep knowledge of agent design patterns and orchestration.

Strong track record of launching AI models and agents into production environments at scale.

Advanced expertise in machine learning, deep learning, and reinforcement learning.

Experience designing scalable data systems and pipelines for training and inference.

Fluency in backend and ML-oriented programming languages such as Python, Java, Scala, or C++.

Knowledge of modern ML toolkits and frameworks (PyTorch, TensorFlow, Hugging Face, LangChain, Ray, etc.).

Strong ability to balance hands‑on technical depth with leadership, mentoring, and organizational building.

Excellent communication and influencing skills, with experience working directly with senior executives or founders.

Bachelor's or Master's degree in Computer Science, Mathematics, or a related field.

This is a remote role based out of Toronto, but we are only considering candidates located in the Toronto area for this role.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law.

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