Senior ServiceNow Developer -- (Not for Profit Client) - 6 Months Contract

Role:

Senior Service Now Developer

Client:

Non Profit Organization

Location:

Remote

Rate:

Negotiable

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Transform the way technology supports people and services. Our client is a large, mission-driven national organization undergoing a significant enterprise platform modernization initiative. As part of this transformation, they are expanding their ServiceNow platform capabilities to improve internal service delivery, streamline workflows, and enhance employee experience across the organization.

They are seeking a Senior ServiceNow Developer to play a key role in designing and building scalable solutions within the ServiceNow ecosystem. This individual will work across both IT Service Management (ITSM) and Human Resources Service Delivery (HRSD) modules to deliver high-impact automation, integrations, and platform enhancements.

This is an opportunity to join a collaborative team where technology directly supports meaningful services delivered to communities across Canada.

Why This Opportunity Stands Out

✔ Work on a large enterprise ServiceNow platform supporting multiple business functions

✔ Play a key role in platform evolution and workflow automation

✔ Collaborate with cross-functional teams across IT and HR operations

✔ Influence platform architecture and integration strategy

✔ Contribute to initiatives that have real social and organizational impact

Key Responsibilities Platform Development & Configuration

Design, configure, and enhance solutions within ServiceNow ITSM and HRSD modules

Develop workflows, Flow Designer automations, business rules, UI policies, and client scripts

Customize forms, catalogs, and service portals to improve user experience

Integration & Automation

Design and implement integrations between ServiceNow and enterprise systems using REST/SOAP APIs and IntegrationHub

Build automated workflows that improve operational efficiency and reduce manual processes

Support data synchronization and integration with HR, identity, and enterprise platforms

Platform Performance & Governance

Ensure platform reliability, scalability, security, and performance

Support platform upgrades, patch management, and release cycles

Follow ServiceNow best practices and platform governance standards

Collaboration & Technical Leadership

Work closely with stakeholders across IT, HR, and business units to gather requirements and deliver solutions

Provide technical guidance and mentorship to junior developers and platform administrators

Participate in architecture discussions and solution design reviews

Qualifications Education

Bachelor’s degree in Computer Science, Information Systems, or a related field

Experience

5+ years of ServiceNow development experience

Hands-on experience with ITSM and HRSD modules

Strong understanding of ServiceNow platform architecture and development best practices

Technical Skills

Experience building REST/SOAP integrations and IntegrationHub workflows

Experience with Flow Designer, Service Catalog, and Service Portal customization

Certifications

ServiceNow Certified System Administrator (CSA) – Required

ITSM and/or HRSD certifications considered an asset

Soft Skills

Strong problem-solving and analytical skills

Excellent communication and stakeholder engagement abilities

Ability to work effectively in cross-functional enterprise teams

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