Senior Manager, Global Professional Services (Retail)

A leading software company in Toronto is seeking a Senior Manager for Professional Services to lead implementation and support for key retail customers. This role requires over five years of experience in a SaaS environment, strong leadership skills, and the ability to manage global teams effectively. You will provide guidance on strategies, enhance customer service excellence, and oversee the performance of the Professional Services team, ensuring a smooth onboarding process and continuous improvement in service delivery. #J-18808-Ljbffr