Vice President, Communications

Description Our team and what we'll accomplish together

An exceptional opportunity awaits a transformational leader ready to reimagine corporate communications at TELUS. We're seeking a forward-thinking senior executive with a competitive drive, natural curiosity, and 'General Manager' mindset who thrives on innovation and building excellence.

We are a globally recognized organization dedicated to leveraging the power of technology and compassion to enable remarkable human outcomes. From our leadership in social capitalism and transforming healthcare through TELUS Health, to driving innovation and connectivity that makes the future friendlier—we have compelling stories to tell.

Reporting to the Chief Communications Officer, the VP, Communications will lead transformational change with a clear mandate to evolve our communications function for the future. This role offers the opportunity to shape strategy, drive innovation, and work alongside exceptional talent across a diverse, global organization genuinely committed to remarkable human outcomes.

If you're an accomplished communications leader who believes that great storytelling can change the world and you're energized by the prospect of making a tangible impact on narratives that matter across multiple industries, this is your moment.

What you'll do Strategic Investor Relations Partnership

Establish a strategic partnership with the Investor Relations (IR) team, elevating how we integrate communications into investor meetings, earnings announcements, and financial disclosures

Leverage finance announcements strategically in media to strengthen TELUS positioning

Build an integrated framework that ensures Communications drives strategic value across all IR activities

Media Relations & Brand Positioning

Cultivate strong, strategic relationships with top-tier media to position TELUS effectively in the market

Develop a proactive media strategy that showcases TELUS' leadership in social purpose, innovation, healthcare transformation, and connectivity

Create compelling narratives that elevate TELUS' brand and competitive positioning

Organizational Innovation & Transformation

Evolve the communications structure and operational model to a centralized corporate communications function that drives efficiency and impact

Lead global communications optimization across TELUS, TELUS Health, TELUS Digital, and TELUS Agriculture & Consumer Goods to create a cohesive, integrated approach

Champion AI adoption and innovation across the communications function to accelerate deliverables and enhance productivity

Optimize cross-functional collaboration with business units, establishing best-in-class processes and service delivery models that support our matrix organization

Core Leadership Responsibilities

Build and inspire a best-in-class Communications organization

Create and execute an annual strategic plan with innovative programs to engage TELUS team members and external stakeholders

Consult and coach business leaders across multiple business units with creative communications solutions that drive business results

Provide thought leadership on emerging digital, social media, and AI-powered communications trends; team member engagement; executive communications; culture transformation; change communication; crisis management; and measurement

Foster a continuous improvement and growth mindset, constantly seeking opportunities to increase ROI and enhance stakeholder experience

Develop and own KPIs and financial budgets; provide metric reporting to measure quality and success

Attract, develop, and retain top communications talent; coach team members to achieve performance and career goals

What you bring Must-Haves

Matrix Organization Expertise:

Proven experience navigating and succeeding in a complex matrix organization with multiple business units

Transformational Change Leadership:

Track record of leading large-scale organizational transformations, including evolving communications functions and operational models

Executive Partnership:

Demonstrated success working with C‑suite executives and senior leadership teams as a trusted strategic advisor

Strategic Vision & Execution

Strong executive leadership toolkit with deep expertise in strategic planning and transformational change

Ability to create and articulate an inspiring vision while executing with precision

Entrepreneurial and creative approach to developing innovative ideas and partnerships

Data-driven decision-making balanced with creative storytelling

Communications Excellence

Master storyteller who can elevate compelling narratives around social purpose, innovation, and transformation

Advanced communications skills across all mediums—verbal, written, presentation, and digital

Deep expertise in media relations, crisis management, and reputation management

Proven ability to position organizations effectively in competitive markets

Well-versed in AI applications for communications, with demonstrated ability to leverage technology to drive productivity and innovation

Comfort with emerging digital and social media trends

Forward-thinking approach to adopting new tools and platforms

Leadership & Influence

Inspirational and humanistic leader with proven track record of building highly engaged, high-performing teams

Superior consultative, influencing, and negotiation skills

Ability to build strong, collaborative relationships across all levels and functions

Comfortable with ambiguity; highly resilient; able to lead through complex situations

Willing to roll up sleeves and work alongside the team

Global & Cross-Cultural Experience

Experience supporting communications across multiple geographies and entities

Understanding of how to optimize communications structures globally

Ability to work effectively across diverse cultures and business models

Experience & Education

10+ years of experience in senior corporate communications roles within large, complex corporate environments or top-tier PR agencies

Demonstrated track record of leading transformational programs and working with C‑suite executives

Proven history of strategic decision-making and synthesizing information for executive leadership

Bachelor's degree in Communications, Journalism, English, or Business/Commerce

Master's degree and/or professional accreditation (ABC, APR) considered strong assets

If you're an accomplished communications leader ready to make your mark, passionate about storytelling, and energized by the opportunity to drive innovation while elevating world-class narratives—we want to hear from you.

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.

Salary Range: Performance Bonus or Sales Incentive Plan: Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family

Flexibility to work in-office, virtually or a combination of both

Generous company matched pension and share purchase programs

Opportunity to give back to communities in which we work, live and serve

Career growth and learning & development opportunitiestodevelop your skills

And much more …

A bit about us We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

People & Culture, Finance and Corporate Affairs Across People & Culture, Finance and Corporate Affairs, we are the diverse and talented team responsible for making sure TELUS is managed as a world-leading organization.

We are honoured to be recognized 150,000+ Team members worldwide

14 # of years voted One of Canada’s Best Corporate Citizens

Accessibility TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants...