Job Description
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. We work better together, connecting with candor and care, seeking diverse perspectives from our customers, communities, and each other. Life at Axon is fast‑paced, challenging, and meaningful. Here, you’ll take ownership and drive real change, constantly growing as you work hard for a mission that matters at a company where you matter.
Your Impact
As a highly personable, technically curious, and enthusiastic Axon Sales Engineer, you consistently strive to be the trusted customer advisor for both the value and technical aspects of Axon’s globally leading solutions. You will use your experience with Software as a Service (SaaS), on‑premise software, networking, installation, configuration, and excellence in supporting highly impactful PoC’s to support us in our mission to Protect Life and Accelerate Justice. As a member of the Axon EMEA Sales Engineering Team, you support the sales campaign to communicate the value of, deploy, and support evidence capture devices, digital evidence management solutions (SaaS and on‑premise) to Public Safety Agencies across Southern Europe. The Sales Engineer is a quota‑carrying, customer‑facing frontline role that facilitates and influences product enhancements and the deployment of Axon Enterprise’s products and solutions.
Responsibilities
Support the technical and value aspects of the sales effort across the territory, including impactful technical presentations, architecture design discussions, competitive displacement, proof‑of‑concept engagements, leading RFP/RFI responses, solution demonstrations, and technical workshops with customers and partners.
Support the smooth transition of the sales opportunity into successful delivery by our Professional Services and/or Partner network.
Consistently research, network, and ideate to become the regional “go to” resource for future solution opportunities, product roadmap development, and thought leadership.
Present and evangelise Axon technical & business value propositions at industry events.
Develop in‑depth technical knowledge of Axon and domain expertise within the technology subject area.
Document customer feature requests and issues, providing feedback to sales and product management.
Provide support to product Testing and Evaluations.
Execute customer site assessments targeting technology infrastructure assessments.
Transfer industry, technical and product knowledge to customers and colleagues.
Proactively plan to prevent pre‑ and post‑sales issues to shorten time to revenue.
What You Bring
A natural and enthusiastic aptitude for technology and the ability to communicate its value using compiling and contextualised stories to anyone from any background.
Confidence to own and professionally drive customers to successful outcomes with Axon solutions.
A self‑starter – ability to identify what tasks require your ownership and when you should collaborate.
Bachelor’s Degree (preferably in Computer Science or Engineering fields) or equivalent experience.
Willingness to travel significantly (70%) and some international travel.
Must have a valid passport and a clean driving licence.
5+ years of experience as a Sales Engineer, Systems Engineer, Network Engineer, or a similar related field.
Knowledge and demonstrated operating experience in one or more of the following areas of specialisation: Digital Video, Mobile communications, IP Engineering, IP security, Embedded Systems, IAM, SaaS.
Strong understanding of CCTV systems, VMS, network technologies and IP stack (e.g., Genetec, Milestone, Avigilon, Ocularis, TCP/IP, DNS, DHCP, VLANs, firewalls, VPN gateways, proxies).
High degree of technical knowledge in computing infrastructure components, data centres, and system support.
Experience in data integration and data analysis to support expanding product portfolio.
Experience and understanding of large‑scale infrastructure‑as‑a‑service platforms (e.g., Amazon AWS, Microsoft Azure, OpenStack).
Demonstrable experience of strong project management for successful PoC’s.
Evidence of effectively adding value as a global team member.
Evidence of working effectively remotely and independently.
Knowledge and experience implementing and managing relational database solutions, particularly Microsoft/Azure SQL, an advantage.
Practical knowledge of SAN technologies (EMC, HP 3PAR), an advantage.
Location:
Canada (remote)
Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and everyday life. Base Pay Range: $102,270—$163,632 CAD. For more details on our benefits offerings please visit www.axon.com/careers/benefits.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well‑being and safety of its employees as well as its impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures, and are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity, and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or recruiting process, please email recruitingops@axon.com (accommodation only); Axon will not respond to other inquiries.
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