Sr Dir, Smart Home & Security

Sr Dir, Smart Home & Security Join to apply for the Sr Dir, Smart Home & Security role at Rogers Communications.

We are committed to connecting Canadians through unique partnerships, our world‑class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!

Who We Are Looking For Are you consumed by internet, smart home and security technology trends? The Connected Living Product team is seeking a dynamic Director, Product Management to lead our Smart Home & Security product management, to deliver revenue growth, customer value and competitive differentiation. The successful candidate will report to the VP, Connected Living Product Management. The role is based in Calgary or Toronto.

The Director will be accountable to deliver revenue and product profitability for Rogers’ Smart Home & Security portfolio. They will deliver a vision/strategy for the portfolio and deliver on product roadmaps, product marketing and channel delivery. The Director will forge strong working relationships with internal stakeholders including residential leadership, marketing, pricing, finance, analytics, IT, digital, network, legal & regulatory team. Strong candidates will be able to balance their own expertise and experience with the inputs from all these groups, always keeping top of mind customer experience, revenue growth and execution excellence. The Director must be comfortable making decisions, leading cross‑functional teams and managing the product line P&L.

What You’ll Do

Articulate a compelling product vision/strategy for the smart home and security portfolio

Take ownership of portfolio products, manage their P&L and develop business cases to support new initiatives

Connect product initiatives to business objectives and understand the impact on in year and YoY P&L

Work across the organization to own and maintain E2E smart home and security product roadmap including new product introductions and lifecycle management initiatives with line of sight to technology, marketing, digital, IT operational and sales driven initiatives

Owns Product P&L – business cases, cost down initiatives, margins, KPIs, forecasts, data driven decision making

Develop competitive differentiation for suite of smart home and security products

Become an expert in the competitive and industry trends. Deliver in depth and up to date analysis of industry best practices, competitive landscape and emerging technologies. Use to inform product roadmap/investments

Perform analytics to drive product adoption, reduce deactivations and increase usage

Identify and execute continuous enhancements to the product experience and journeys to drive product satisfaction metrics

What You Bring

Minimum of 7–10 years’ experience in a product management role

Post‑secondary degree or diploma, MBA or Business degree an asset

Solid understanding of market trends and emerging technologies

Proven ability to manage and deliver successful products in an efficient and profitable manner

Passionate and knowledgeable about commercial platforms, smart home and security products and technologies

Proven interpersonal and relationship management skills with a strong ability to manage, influence and leverage a multitude of stakeholders

Strong time‑management and organizational skills to manage multiple deadlines and priorities in a fast‑paced environment

A self‑starter who takes ownership and works effectively with little supervision

Proven ability to prepare and deliver professional documents and presentations to all levels of an organization

What’s in it for you

Competitive salary & annual bonus

Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs

Discounts – Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores

Paid time off for volunteering

Company matching contributions to charities you support

Growth & Development Opportunities

Self‑driven career development programs (e.g., MyPath program)

Rogers First priority in applying to internal roles of interest

Wellness Programs

Homewood employee & family assistance program

Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions

Low or no‑cost fitness membership with access to virtual classes

Our commitment to the environment and diversity

Work for an organization committed to environmental protection

Strong commitment to diversity and inclusion with employee resource groups supporting equity‑deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

Recruitment Process

15‑minute phone screen with your recruiter

Interview with Hiring Manager

Final round virtual interview with Director of the team

To protect our people, brand and assets, a pre‑employment background check will be conducted. All candidates must clear a criminal background check. Additionally, a credit check and driver's abstract may be required depending on the role. Posting Notes Recruiters will reach out for further details. All candidates will be considered. We support candidates experiencing a disability throughout the recruitment process to ensure they can perform at their best.

Recruitment Process FAQ For any questions, please visit the Recruitment Process FAQ page.

EEO Statement At Rogers, we believe the key to a strong business is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We embrace our diversity, celebrate our different perspectives, and work towards creating environments that empower our people to bring their whole selves to work. All applicants will be considered. We work with candidates experiencing a disability throughout the recruitment process to ensure they have what they need to be at their best.

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