Job Description
A career within the Financial Services Consulting practice will provide you with the opportunity to use data, technology and industry expertise to design strategies and operating models that maximize business value and reduce risk for our clients. We advise leading Canadian financial institutions (e.g., Banks, Insurers, Credit Unions) on a wide variety of strategic and operational issues as well as design and implement transformational journeys that ensure our clients stay competitive during a dynamic and challenging time of change. In this leading role within the practice – you will be part of firm growth, sales and development in a changing and complex environment.
Meaningful work you’ll be part of
As a Financial Services, Consulting – Director you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to:
Helpestablish, maintain, and grow relationships with senior operations stakeholders in the financial services industry
Leading and deliver projects including bringing together the right perspectives, identifying roadblocks, and integrating feedback from clients and team members to enhance operations
Delivering significant business results utilizing strategic and creative thinking, problem solving, and individual initiative while keeping innovation at the forefront
Identifying and discussing key issues with our clients to identify potential opportunities
Working alongside colleagues to manage end-to-end delivery (including project economics) of consulting projects, ensuring client satisfaction and relevance
Developing, coaching and growing team members
Communicating complex material effectively in written and oral formats to various audiences, including C‑suite, mid-level and front‑line stakeholders
Building strong networks within the firm to identify and capitalize on opportunities to support projects others are leading across several different business units and sectors
Conducting and managing market research and quantitative and qualitative analyses, including the synthesis of complex data into meaningful insights and the ability to grasp readily analytical frameworks and employ them effectively to either qualitative or quantitative evidence
Experiences and skills you’ll use to solve
Significant experience in a leading management consulting firm demonstrating knowledge of operations in financial Services, which may include specific knowledge of middle/back‑office functions in the retail bank, commercial bank, investment bank, or wealth business
Credibility with clients by demonstrating subject matter expertise and knowledge in the financial services industry while driving business growth for the firm
Knowledge of the 3 Lines of Defense Risk & Governance model with in-depth experience with first line risk and governance (1B functions), including their mandates, accountabilities, and execution
Must have demonstrated e xpertise in operational excellence, process optimization, RPA and AI/Gen AI as it relates to enhancing the efficiency of operations within the bank
In‑depth knowledge of the 3 lines of defense model with a specific focus on the 1st line of defense and how the business effectively manages risk
Experience leading large scale managed services, including overseeing global capability centers
Exceptional written and oral communication and interpersonal skills to present in a business context, provide high quality output, develop and maintain strong relationships with clients and internal colleagues.
Ability and agility to manage and oversee multiple client projects end‑to‑end while staying ahead of industry trends and changes while incorporating best practices
Self‑motivated with a passion for delivering high quality work, working collaboratively, and developing an array of skills and knowledge.
Passion for thought leadership, new business development and securing project extensions, including client lead maturation, proposal development, and closing new business opportunities.
Hands‑on experience managing and delivering significant business results that reflects strategic and creative thinking, individual initiative and motivating teams.
Proven success in establishing and curating client relationships at executive and working levels.
Desire and comfort working in an entrepreneurial, dynamic working environment.
Alignment with PwC Values, including care, collaboration, vision alignment and extensive abilities to build solid and collaborative relationships with team members, foster a productive teamwork environment, lead teams to generate a vision, leverage diverse views, and help develop and grow team members throughout the course of every engagement.
A demonstrated commitment to valuing differences, developing and coaching diverse teams, and ensuring diverse perspectives are heard.
PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer.
Why you’ll love PwC
We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life.
Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc
PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.
We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.
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