Job Description
page for more information.As the Vice President, Executive Journey Product Owner (EJPO) of the Claims Journey, you will be accountable for the end**Job Description** Lead and execute the strategic vision for the Claims Journey across all product groups and pods, ensuring alignment with enterprise priorities and delivering on TDI’s Investor Day commitments related to modernization, digital transformation, operational simplification, and customer experience improvement.
Set the end-to-endtoend Journey strategy, product roadmap, and transformation priorities by analyzing customer needs, regulatory requirements, operational realities, and emerging industry and technology trends.
Journey strategy, product roadmap, and transformation priorities by analyzing customer needs, regulatory requirements, operational realities, and emerging industry and technology trends. Identify and lead opportunities to enhance customer experience, operational performance, digital adoption, automation, and risk management, guiding teams through execution of improvement strategies. Drive operational efficiencies, modernization, and intelligent automation across Claims processes by collaborating with enterprise partners to streamline workflows, strengthen controls, and enhance colleague experience.
Lead long-termpriorities.term planning for the functional area to ensure sustained value, digital modernization, regulatory compliance, and improved customer experience aligned to enterprise and Investor Day priorities. planning for the functional area to ensure sustained value, digital modernization, regulatory compliance, and improved customer experience aligned to enterprise and Investor Day **Qualifications & Experience**
15+ years of progressive experience in product management, digital transformation, or enterprise level delivery leadership, preferably within complex, regulated industries level delivery leadership, preferably within complex, regulated industries 10+ years of Product Owner, Product Manager, or Agile delivery experience, demonstrating success leading complex portfolios and multiteam delivery environments Proven experience leading largescale digital modernization, automation, or AI enabled transformation programs scale digital modernization, automation, or AIenabled transformation programs Deep familiarity with modern product delivery practices including agile product management, customer centric design, iterative delivery, and continuous value measurement centric design, iterative delivery, and continuous value measurement
applying data, analytics, and machine learning/AI concepts to improve customer experience, operational efficiency, or Experience working with or delivering capabilities using AI/ML models, agentic AI, automation platforms, or intelligent workflow technologies
Strong technical acumen with the ability to translate business problems into technology requirements in partnership with Engineering, Data, and Architecture teams
Scaled Agile Framework (SAFe) certifications or experience operating in a scaled agile environment considered an asset Experience navigating complex regulatory, operational, or risk intensive environments and implementing compliant digital solutions intensive environments and implementing compliant digital solutions Strong stakeholder management, influencing, and communication skills, with experience engaging executive level audiences**Our Values**
At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.
**Our Commitment to Diversity, Equity, and Inclusion**
At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.
**Helping to Make an Impact in Communities – TD Ready Commitment**
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more:
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