Precious Metals Analyst

Job Description We are Canada's gold and silver professionals. The Canada Gold family is one of the country’s largest jewellery, precious metal, and diamond buyers, and sellers of gold and silver bullion. At our retail location. We provide free appraisals and quotes for customers who bring in their valuables. Our goal is to provide our customers with the best prices, information, and expert advice when considering selling their valuables and/or investing in precious metals.

About the Position We are looking for a full-time Precious Metals Consultant and Dealer to join our growing team. This is an in-person role where you’ll meet with customers who are buying or selling gold and other precious metals. Full in-store customer service and product training will be provided.

This position requires the ability to travel between our Edmonton locations, including our Mayfield store, as business needs require. Reliable transportation is required, as shifts may be scheduled at either location.

Responsibilities

Deliver exceptional customer service in person and over the phone

Accurately assess customers’ precious metals in a timely manner using tools provided

Maintain a clean and organized store environment

Work on additional tasks and projects as assigned

What We’re Looking For

Excellent customer service and communication skills

Strong problem-solving ability

Self‑motivated and results‑driven attitude

Interest in learning and professional development

Comfort and familiarity with computers and basic math

What We Offer Canada Gold is an equal opportunity employer and offers a range of benefits and support. We believe in hiring for character and training for skill, and we are committed to employee growth and advancement across our expanding group of businesses.

Benefits include

Full in-store technical training program

Tuition and learning reimbursement program

Customer service bonuses

Opportunities for growth and advancement at locations across Canada

Schedule

8‑hour shift

Store Hours:

Monday – Friday: 9:30am – 6:00pm

Saturday: 10:00am – 5:00pm

Sunday: 10:00am – 5:00pm

Experience

Customer service: 1 year (preferred)

Work Location In person

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