Principal Program Lead - Facilities & Property Management

Overview ThePrincipal Program Lead, Facilities& Property ManagementLead, Canada,willprovide strategic direction andlead Chick-fil-A’sfacilities,maintenanceand property managementeffortsacrossCanadafor all restaurant concepts.

Thisindividualwill ensurethat existingrestaurantsand assets continuouslysupport our business strategy,operatingtoChick-fil-A’shigh-qualitystandards, and arproperlymaintainedfor their useful life.After grand opening, they willbethe primary staff contactrelating to assetsand property managementforCanadianOperatorsand landlords,leading all work related to their long-term facilities, equipment,reinvestmentand property managementneeds.

This rolewillpartnerwithnumerousleaders across the business,including Real Estate, Legal, Design, Development & Construction, Facilities & Equipment, Property Management, Reinvestment, Tests & Rollouts, and Field Operations.

ThePrincipal Facilities& Property Management Leadwillreport to theDirector, Restaurant Development,but willoperatewith significantandindependentdecision-making authorityand autonomy.

Responsibilities Maintain Existing Restaurants

Proactively prevent and remove barriersforOperatorsby staying engaged with the day-to-day Facilities Management and working together to support theCanadianmarket

Be present foronsite assessments of existingannual site visits performed by Facilities Management (FM) team,including project status reports and scopes of work

Engagewith theextendedFacilities Management team when the need to manage contractors and servicevendorsfor execution of repairs and maintenance projects and roll out supportis needed

Develop andmaintainstrong relationships with property owners, tenants, vendors, and contractors

Work closely with the Operatortoeffectivelycommunicateschedules

Assist the Design & Construction (D&C) team with a smooth turnover, delivered withexcellence andminimalpunch list

Influence the design and construction of future restaurants throughraisingvalue engineeringsuggestions, technology, andLEAN best practices to streamline the construction process and gain efficiencies

Work withbroaderFacilities Managementteamtoestablishthe annual FM budget used tomaintainaccurateannual project and programs, including both planned and deferred projects

Lead all reinvestment work ranging from reimaging projects to major remodels or relocations

Identify, develop, influence, and leadstrategic partnersrelating toFacilities,Repairs& MaintenanceandPropertyManagementinCanada

Responsible for bothpartner strategy and delivery strategy

Influence the selection, development, and leadership ofoutside resources, includinggeneral contractors, subcontractors, project management consultants, field consultants,local suppliers/distributors,sign vendors, equipment vendors, warehousing/logisticspartners, freight brokers, etc.

Managepartnercontracts andlead them through the project approvals process

Introduce the Chick-fil-A brand and expectations to all new partners

Coach, train, andestablishpartner expectations to ensure the highest level of professional standardsand that they are equipped torepresentChick-fil-A well

Financial stewardship

Financial responsibilities include forecasting, creating, and stewarding theannualCanada Property Managementand Facilities & Equipmentbudget

Partner withConstruction to ensure we bid, evaluate,andprocurethe scope of work through qualifiedsuppliers andconstruction partners

Partner with Design and National Accounts to source and onboard new suppliers that can reduce costs, reduce lead times, andmaintainhigh quality standards

Provide strategic direction for new and replacement construction materials (local vs. national supply, lead times, warehousing,logistics, replacement parts/materials/equipment, etc.)

Influence organizational stakeholders

Serve as the primaryexisting restaurantscontactin Canadafor Chick-fil-Astaff, Operators, and other key stakeholdersto ensure effective communication, teamwork, alignment,andgreat results

Develop structure and remove barriers toexpediteand maximizeChick-fil-A’s expansionefforts toCanada byleveragingdomestic programsand creating new onesforCanadaasneeded

Required Qualifications (Knowledge, Skills, & Abilities) Demonstrated interpersonal skills

Effective communicator (written, verbal, as an individual, and in group setting).

Demonstrated leadership in development, construction, and/or facilities management within the Canadian restaurant, retail, or commercial industries.

Previous experience in selecting/developing partners and building high performing teams

Strong financial acumen

Able to manage multiple projects of varying complexities at the same time

Can maintain relational credibility across the organization while influencing and implementing business strategies

Strong background in project management and contract negotiations

Working knowledge of various codes and ADA requirements

Self-motivated to continuously improve

Preferred Qualifications (Knowledge, Skills, & Abilities) LEAN experience (pull planning, etc.)

Experience with construction and/or facility managementoutsourcing and remotemodels

Required Years of Experience 6 Preferred Years of Experience 7 Required Level of Education Bachelor's degree or equivalent experience Preferred Level of Education Bachelor's Degree Preferred Major/Concentration Engineering, Constructions, Architecture, Business, Finance or related field Posting Type Current Travel Requirements 30% #J-18808-Ljbffr