General Manager - Auto Body

Company Assured Automotive

Benefits Assured Automotive offers comprehensive benefits as an industry leader, including:

Competitive Pay

Medical, Prescription Drug, Dental & Vision, effective after 1 month of employment

RRSP with company match

Annual Paid Vacation Time Off

Career Growth Opportunities

Ongoing Training

A Professional Atmosphere, Great Working Conditions with Dynamic Leadership

Job Description The General Manager’s primary responsibility is providing an exceptional customer experience while leading and maintaining the day‑to‑day operation of the store in compliance with policies and procedures. The General Manager is responsible for coaching each team member’s performance and success in their individual roles. They promote and maintain the highest quality standards of professionalism in serving all customers. General Managers are committed to leading by example at all times, while working with team members in achieving the repair facilities KPIs.

Key Job Responsibilities

Ensure consistent execution of WOW (Wow Operating Way) plan

Lead and manage all repair facility personnel

Oversee hiring, training, corrective action and termination

Prepare and manage the annual and monthly operating budget of the collision center

Forecast, target and track monthly sales, profit and expenses

Set performance targets and deliver formal annual performance reviews and informal monthly performance reviews

Monitor and maintain all A/P and A/R relating to the Collision Center

Provide training for all staff as necessary

Ensure all staff wear proper safety gear and adhere to dress code

Open and close the facility daily as per established procedures

Conduct or coordinate daily production meetings/walks to oversee work in progress and delivery dates

Manage all estimates and store capacity

Facilitate monthly Health & Safety and staff meetings. Attend monthly managers meetings

Attend training, information sessions and workshops recommended by our Leadership Team

Maintain a clean and organized repair facility at all times

Monitor all maintenance required for all shop equipment, including the paint booth

Maintain The Boyd Group KPI’s (Sales/ GP/ EBITA /BHPD/ NPS/ WOW Scores)

Minimum Education And/or Experience Required For The Job

Post-Secondary Education or equivalent

Minimum of 3 years leadership experience in a collision repair environment or similar role

Required Knowledge, Skills, & Abilities

Communicate clearly both verbally and in writing

Ability to multitask and function well in a fast-paced environment

Strong knowledge of Google platform and Microsoft Office

Strong attention to detail with a high degree of accuracy

Capability to engage with all levels of employees

Ability to motivate others utilizing effective coaching tools and management skills

Other Requirements Travel, Physical Requirements, Etc.

Valid driver’s license required

Salary Compensation Details:

$70,800 - $116,900 per year

Compensation is commensurate with skill, education and experience.

Your Success is Our Priority We believe in investing in our people. From day one, you’ll join a professional atmosphere with great working conditions and dynamic leadership. You’ll also have access to comprehensive benefits that support your well‑being and financial goals, with medical, prescription drug, dental, and vision benefits effective after one month of employment. We’re dedicated to providing ongoing training and clear paths for career advancement, ensuring you have the tools and opportunities to excel in the exciting and evolving collision repair industry.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the job.

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Equal Opportunity Employer Assured Automotive is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, and genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

AI Disclosure Statement At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

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