Director of Operations

The Avid Group is an end-to-end apparel and brand platform operating a portfolio of high-growth lifestyle and licensed brands across DTC, wholesale, and strategic partnerships. Our brands include

Troll Co Clothing ,

Market Studios , and

Barstool Sports . We manage the full brand lifecycle - from creative and merchandising through production, fulfillment, finance, and distribution across the U.S. and Canada.

About the Role We’re hiring a

Director of Operations

to act as the general manager of our brand portfolio- owning execution, commercial performance, and outcomes across

DTC and retail channels .

This role sits at the intersection of product, e-commerce, wholesale, and operations. Working hand in hand with our sales, finance, production, fulfillment, creative, and marketing teams.

Brand & Team Leadership

Operate as the general manager for our portfolio brands.

Lead, coach, and scale a team of Brand Managers

Set brand-level goals, KPIs, and execution standards

DTC & E-Commerce Execution

Oversee commercial alignment; while Marketing and E-commerce teams own DTC performance and optimization

Partner with marketing and e-commerce teams on drops, launches, promotions, and site merchandising

Drive conversion, AOV, inventory flow, and launch readiness

Wholesale & Retail Partnerships

Own brand execution across global wholesale and retail partners

Partner with Sales and key accounts on assortments, pricing, and sell-in strategy

Support relationships with retailers such as

Pacsun, Nordstrom, Scheels, Buckle, Boathouse, and Winners

Monitor sell-through, feedback, and in-market performance; adapt assortments accordingly

Commercial Performance & Planning

Own brand-level revenue, margins, and operating performance

Partner with Finance on planning and forecasting

Review performance regularly and drive corrective actions across channels

Licensing & Partnerships

Own licensed IP execution, approvals, compliance, and reporting

Ensure timelines, deliverables, and brand standards are consistently met

Support renewals and evaluate future licensing opportunities

Translate brand vision into disciplined seasonal assortments

Balance DTC demand, wholesale needs, inventory risk, and margin targets

Partner with Creative and Design on seasonal direction

Production, Operations & Delivery

Own execution from buy approval through final delivery

Partner with Production, Supply Chain, and Fulfillment teams

Surface risks early to protect retail launches and DTC drops

Process & Scale

Standardize brand operations across The Avid Group

Improve workflows and systems (Shopify, Monday.com, and related tools)

Build scalable launch, drop, and reporting processes

Qualifications

5+ years experience in brand operations, apparel, merchandising, DTC, and wholesale/retail

Proven experience selling into major retail partners (specialty, big-box, or global distributors)

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