Senior Manager, Managed Services & Client Delivery

A leading technology firm in York Region is seeking a Manager, Managed Services to oversee operations and support delivery for its clients. This role ensures efficient management of client issues and service requests, leads a team of analysts, and maintains adherence to service level agreements. Candidates should have over 8 years of ERP support experience and proven leadership skills. The ideal applicant thrives in a fast-paced environment, balancing empathy with accountability while driving operational excellence. #J-18808-Ljbffr