Job Description
Job Title: Branch Manager
Industry: International Third-Party-Logistics
Location: Vaudreuil-Soulanges
Our client with over 40 years in the Transportation industry, a very well known and respected company that is seeking a Branch Manager to manage the end-to-end operational performance of the branch of over-the-road freight and international forwarding, acting as the primary between Operations and Sales.
Apply Now!!
melissa.cumetti@randstad.ca
patrick.pepin@randstad.ca
Advantages
Permanent full time position Monday to Friday
Office located in Vaudreuil, free parking, newly renovated office
Base salary negotiable based on experience, competitive
Branch performance bonus tied to GP, KPIS and retention
Benefit package included, insurances and RSP program
Great working environment, team environment, internal advancement opportunities
Responsibilities
Own daily operations across dispatch, track & trace, customer service, documentation, and claims resolution to meet ontime pickup/delivery, ontime documentation, and firstcontact resolution targets.
Optimize load planning, mode selection, and carrier allocation to maximize gross margin per load and asset/utilization efficiency (for brokerage: carrier buy vs. sell spread; for forwarding: buy rates vs. tariffs).
Oversee claims management: root cause, customer communication, carrier recoveries, and preventive measures.
Partner with Sales Manager(s) on quoting strategy, lane density plans, pricing guard rails, and bid responses/RFQs.
Participate in key customer QBRs and implementation kickoffs; translate customer requirements into executable SOPs with clear KPIs.
Coach reps on operational feasibility, service differentiators, and value add solutions (consolidation, mode shifts, routing guides, TMS integrations).
Monitor GP per load, GP %, DPO/DSO, accessorial capture, and claim leakage; execute countermeasures swiftly.
Forecast weekly and monthly performance; present variance analyses with action plans to upper management.
Lead a team of dispatchers, CSRs/Account Specialists, and supervisors; set clear goals, conduct 1:1s, coach performance, and build succession.
Hire, onboard, and develop talent; maintain staffing ratios aligned to book size and mix (LTL/FTL/intl).
Ensure compliance with FMCSA/Transport Canada, dangerous goods, C- TPAT/PIP, customs, and recordkeeping requirements (as applicable).
Leverage TMS/WMS analytics and dashboards; improve exception management and workflow automation (EDI/API, customer portals).
Qualifications
7–10+ years in 3PL/transportation (brokerage, freight forwarding, or logistics operations), with at least 3+ years leading an operations team.
Strong knowledge of LTL/FTL, parcel, and (if in scope) air/ocean & customs workflows.
Experience collaborating with Sales on pricing, RFQs, and large account implementations.
Bilingual (EN/FR) strongly preferred in Québec; postsecondary education in business, supply chain, or related field an asset.
Focusing the Transport & Logistics industry, we are here to help you find the right job in this field. We invite you to reach out to Melissa Cumetti or Patrick Pepin:
514-695-9585
melissa.cumetti@randstad.ca
patrick.pepin@randstad.ca
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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