Microsoft 365 Cloud Sr. Engineer/Architect

About Cognizant’s CIS Practice:

Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to own the business in a secure environment.

Role:

Microsoft 365 Cloud Sr. Engineer/Architect

Location:

REMOTE – Only for candidates based anywhere in Canada

Applications will be accepted until Mar 31, 2026

This role is not able to offer visa transfer or sponsorship, now or in the future

Overview:

The M365 Sr. Engineer/Architect will partner with customers to improve the health, performance, and adoption of Microsoft 365 environments. This role combines deep technical expertise across Microsoft 365 Apps, network connectivity, and tenant health with strong skills to optimize configurations, and drive usage growth. The architect will proactively assess tenant health, network readiness, and application performance, identify risks and misconfigurations while deliver actionable recommendations aligned with Microsoft best practices. In addition, the role emphasizes driving usage insights through usage analytics, governance strategies, and end-user enablement to ensure customers realize the full value of Microsoft 365.

Key responsibilities

Assess Microsoft 365 tenant health across apps, services, and network connectivity.

Evaluate M365 Apps performance (Office, Teams, Outlook) and optimize configurations for reliability and user experience.

Review network readiness for Microsoft 365 workloads, including bandwidth, latency, and connectivity best practices.

Analyze usage and adoption metrics to identify gaps and recommend strategies for improving engagement.

Provide guidance on governance, compliance, and operational processes to strengthen platform health.

Deliver professional customer-facing documentation summarizing health assessments, usage insights, and recommended next steps.

Required Qualifications

Minimum 8+ years of hands‑on experience with Microsoft 365 administration and optimization

Microsoft 365 Apps (Office, Teams, Outlook)

Experience managing and optimizing Microsoft Teams for enterprise environments

Knowledge of M365 workloads (SharePoint Online, Exchange Online, OneDrive for Business)

Network connectivity for cloud services

Microsoft Endpoint Manager and device health

Familiarity with Microsoft Secure Score, compliance manager, and tenant health dashboards.

Strong ability to interpret usage analytics and design adoption strategies.

Understanding of Microsoft 365 health service, incidents, and operational monitoring

Proven experience troubleshooting Microsoft 365 services and analyzing complex tenant and security configurations

Experience in business continuity planning, incident response coordination, and process maturity assessments.

Excellent communication and documentation skills for technical and executive audiences.

Background in technical consulting or assessment-based delivery engagements.

Preferred qualifications

Experience with network performance tuning for Microsoft 365 workloads.

Copilot for M365, Copilot Chat, Copilot Agent

Familiarity with Entra ID architecture and identity security best practices, including Conditional Access, MFA, and privileged access.

Familiarity with compliance frameworks such as ISO 22301, NIST SP 800-34, or SOC 2 Type II in the context of operational resilience.

Certifications Required

Microsoft 365 Certified: Teams Administrator Associate (MS-700)

Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900)

Microsoft Certified: Endpoint Administrator Associate (MD-102)

Salary and Other Compensation:

The annual salary for the position depends on experience and other qualifications of the successful candidate and is between CAD105,000/year - CAD125,000/year. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

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