Job Description
At PagerDuty, we’re reimagining how teams learn from and respond to technology incidents—and we’re looking for a passionate SDE‑2 engineer to join us on that journey. You’ll help design and build the next generation of features that power our core system for post‑incident learning and agentic (AI‑driven) workflows—tools that help our customers turn insights into continuous improvement. Here, you’ll collaborate with talented engineers who are deeply committed to excellence, innovation, and lifting each other up.
Key Responsibilities
You will work with a wide range of systems, processes, and technologies to build features and solve customer problems.
You will build and ship new customer‑facing features, working directly with a product manager, customer support team, and a team of engineers.
You will collaborate with other teams (such as product, UX, and other engineering teams) to deliver the highest quality experience on all platforms.
You will provide code reviews for your fellow team members.
You, along with your team members, will own and maintain the production systems that you build over the long term, be on‑call for production issues, and steer the future direction of the components.
Participating in your team’s on‑call rotation, triaging and addressing production issues as they arise.
Basic Qualifications
You have 3+ years of development experience working on customer‑facing SaaS applications and web‑based systems.
Proficiency in at least one modern programming language (e.g., Python, Java, TypeScript/JavaScript, Go, or Ruby)
You have experience working in an agile environment with iterative development and fast feedback.
Experience with modern AI assisted coding environments such as Cursor, Claude, Windsurf, etc.
You have experience with tools that ensure your high‑quality work makes a smooth, automated, repeatable transition from your machine to our staging and production environments.
Solid understanding of web or service development basics (APIs, HTTP, JSON, REST)
Familiarity with version control and collaborative workflows (Git, pull requests, code reviews)
Clear, concise communication and a collaborative, growth‑oriented attitude
Test‑first mindset: can write unit/integration tests and reason about correctness
Preferred Qualifications
Bachelor’s degree in Computer Science or related field, or equivalent practical experience
Public cloud engineering on AWS (preferred)
Base Salary Range for this position is 115,000 - 165,000 CAD.
This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job‑related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
PagerDuty is a flexible, hybrid workplace. We embrace and encourage in‑person working as an integral part of our culture. Both our employees and external research tells us that co‑located collaboration strengthens connections, drives innovation, and accelerates learning.
This role is expected to come into our
Toronto office 2 days per week , so you can thrive in your new role and fully embrace being a Dutonian!
Location Restrictions
PagerDuty cannot employ candidates residing in: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia; Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon; United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming. Candidates must reside in an eligible location, which vary by role.
Hesitant to apply?
We encourage you to submit your resume even if you don’t meet every requirement. We value potential and consider each candidate’s full professional story. Whether you’re exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts!
What we offer
Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity*
ESPP (Employee Stock Purchase Program)*
Retirement or pension plan*
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
Paid volunteer time off: 20 hours per year
Company‑wide hack weeks
Mental wellness programs
*Eligibility may vary by role, region, and tenure
Additional Information
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty’s Privacy Policy.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
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