Senior Support Engineer: Lead Escalations & Automation

A leading technology company is seeking a Principal Support Engineer to drive rapid resolution of complex customer issues. This hybrid role based in Mississauga requires at least 10 years in technical support. Responsibilities include troubleshooting with Datadog and leading high-severity escalations. The ideal candidate must possess strong analytical skills and have experience with APIs and application performance monitoring tools. A competitive salary and various benefits are offered in a collaborative work environment. #J-18808-Ljbffr