Client Partner, People Strategies

Salary CAD $45.46 - $65.35 / hour

Job Summary We are currently recruiting for a role of

Client Partner, People Strategies

for the New Surrey Hospital and BC Cancer Centre project. In this role you will be responsible and accountable for decision‑making regarding timelines, processes, and recommendations ensuring alignment with strategic objectives and driving positive outcomes for employee experience and the project.

New Surrey Hospital and BC Cancer Centre

is a landmark project. Located on a greenfield site, this project will be the first net new hospital in BC in nearly 20 years. If you are passionate about leadership, innovation and project management, we want you to bring your outstanding skills to our team.

The project is complex and involves the integration of a community hospital with a regional cancer centre under one roof. This future‑focused hospital promises to be progressive not only in its clinical care delivery but also in its infrastructure design. When complete, the new facility will feature key acute care services including virtual health, inpatient, outpatient, emergency and surgical services integrated with a cancer centre focused on cancer care, treatment, research and education.

This

Full‑time

opportunity is based at our Central City Tower, located in

Surrey, BC .

In this role, you will:

Lead and direct Employee Experience team members in the execution of organization‑wide change projects, with ultimate accountability for decision‑making on timelines, processes, and recommendations.

Consult with senior managers, directors, and other stakeholders on operational issues, providing expert guidance and recommendations to meet strategic goals.

Provide strategic consultation and support to clients on implementation of employee experience‑related projects, ensuring alignment with organizational objectives and making informed decisions on project direction.

Drive the gathering of business requirements including relevant data, leads working groups, and assess needs to identify common challenges, making decisive recommendations for addressing key issues.

Develop and implement Employee Experience coordination plans across all project phases, determine steps to achieve desired outcomes within established timelines.

Negotiate and resolve impediments to project progress and success, by determining and implementing solutions and facilitating timely resolutions to keep projects on track.

Identify, manage, and communicate key client Employee Experience strategies, collaborating closely with corporate teams to develop and disseminate impactful strategies.

Monitor project progress from an Employee Experience perspective, provide regular updates and reports to clients and stakeholders, and make data‑driven recommendations to ensure project success.

Develop and manage project plans related to Employee Experience, overseeing timelines, deliverables, and resource allocation, and making critical decisions to address any deviations from the plan.

Education & Experience

Bachelor's degree in Human Resources, Business Administration.

Five (5) years’ recent, related experience including change management initiatives or an equivalent combination of education, training and experience.

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Detailed Overview Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

As a People Strategies Client Partner, assumes a pivotal role in leading and overseeing large‑scale organizational change initiatives from an Employee Experience perspective. Responsible and accountable for decision‑making regarding timelines, processes, and recommendations for projects, ensuring alignment with strategic objectives and driving positive outcomes for employee experience and the project. Instrumental in guiding management teams, facilitating collaboration across departments, and implementing effective change management strategies.

Responsibilities

Leads and directs Employee Experience team members in the execution of organization‑wide change projects, with ultimate accountability for decision‑making on timelines, processes, and recommendations.

Consults with senior managers, directors, and other stakeholders on operational issues, providing expert guidance and recommendations to meet strategic goals.

Provides strategic consultation and support to clients on implementation of employee experience‑related projects, ensuring alignment with organizational objectives and making informed decisions on project direction.

Drives the gathering of business requirements including relevant data, leads working groups, and assesses needs to identify common challenges, making decisive recommendations for addressing key issues.

Develops and implements Employee Experience coordination plans across all project phases, determines steps to achieve desired outcomes within established timelines.

Negotiates and resolves impediments to project progress and success, by determining and implementing solutions and facilitates timely resolutions to keep projects on track.

Identify, manage, and communicate key client Employee Experience strategies, collaborating closely with corporate teams to develop and disseminate impactful strategies.

Monitors project progress from an Employee Experience perspective, provides regular updates and reports to clients and stakeholders, and makes data‑driven recommendations to ensure project success.

Develops and manages project plans related to Employee Experience, overseeing timelines, deliverables, and resource allocation, and making critical decisions to address any deviations from the plan.

Collaborates with project team members to develop robust measurement systems for tracking progress and evaluating outcomes, exercising authority in establishing metrics, benchmarks, and effectiveness.

Engages with key stakeholders, internally and externally, leveraging decision‑making authority to drive consensus and alignment on project goals and objectives.

Facilitates the development and implementation of new processes by collaborating and making decisions as required to ensure alignment with departmental objectives and regulatory requirements.

Identifies and addresses management education needs, developing and delivering tailored training programs based on feedback and strategic priorities.

Conducts thorough data analysis and provides insightful recommendations to leaders and Employee Experience staff, exercising accountability for the accuracy and relevance of information provided.

Represents the organization on industry committees, exercising authority to advocate for organizational interests and influence process improvements.

Produces comprehensive reports on the status of various initiatives, exercising accountability for the quality and accuracy of information presented.

Delivers engaging education/training sessions to managers and directors, exercising accountability for the effectiveness and impact of these sessions on organizational performance.

Qualifications Bachelor's degree in Human Resources, Business Administration, or related field with five (5) years’ recent, related experience including change management initiatives or an equivalent combination of education, training and experience.

COMPETENCIES Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

Proven knowledge and experience in project management, preferably in the healthcare sector or a large organization.

Strong understanding of change management principles and methodologies and ability to implement strategic initiatives.

Excellent communication, negotiation, and problem‑solving skills to influence decision making at the individual, group, and organizational level.

Ability to work effectively with diverse teams and partners.

Proficiency in data analysis and reporting tools.

Broad knowledge of patient care delivery systems in primary, acute, and community settings.

About Fraser Health Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community‑based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the workforce. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

IMPORTANT: Recruitment scam warning

Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process.

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