Amazon Connect CCaaS Practice Director

A leading digital consultancy seeks a Director for Amazon Connect to build and lead its CCaaS practice. This director-level position entails driving growth, maintaining client satisfaction, and developing strategic partnerships. The ideal candidate will have extensive experience in contact center technology, operational excellence, and will lead a team to enhance service delivery while ensuring high performance. This role offers a competitive salary package and hybrid working opportunities. #J-18808-Ljbffr