Assistant Store Manager

Seeking all beauty enthusiasts!!! Our Client, Clore Beauty, is hiring 3 ASMs for their Bloor Street, Jarvis Street and Brampton locations. This role would serve as second in command to the Store Manager and be a part of a leadership team of 4. Scheduling is flexible - 1 closing shift/week + 1 weekend/month. We want to find someone who can be our next SM as they have new locations opening soon!

Position Summary The Assistant Store Manager plays a key role in supporting the day-to-day operations of the store, ensuring exceptional customer experiences, driving sales, and maintaining operational excellence. This role assists the Store Manager in leading a high-performing team, coaching staff, and upholding brand standards. The Assistant Manager acts as a secondary leader in the store, stepping in as needed to maintain smooth operations and a positive, team-oriented culture.

Key Responsibilities

Support the Store Manager with daily operations and help lead the sales floor to meet store goals

Assist with sales, inventory, and team performance reporting; submit updates to the Store Support Center (SSC) when needed

Help create staff schedules and ensure shifts are properly covered

Coach and support all team members with regular feedback, training, and accountability so everyone is clear on their role and expectations

Lead onboarding for new hires and train team members on store routines, policies, safety, and cash handling

Manage weekly stock orders and ensure store supplies are maintained

Supports stock accuracy, supervises inventory counts, helps resolve issues, oversees stock handling in absence of Inventory Specialist

Lead by example in delivering excellent customer service, and support others in doing the same

Handle escalated customer concerns calmly and professionally

Stay up to date on new products, company updates, launches, and promotions

Keep the store safe, clean, and organized at all times

Step in for the Store Manager when they are off or unavailable

Create and maintain a positive, professional, and team-driven work environment

Supports day-to-day execution of merchandising initiatives. Assigns team tasks, ensures displays are set and maintained, and that signage or promotional materials are applied correctly.

Help identify and track down operational issues as they arise. Analyze patterns or repeated errors (e.g., wrong stock counts, recurring staff mistakes), and support process changes or retraining to fix and prevent them.

Take on other tasks as needed to support the success of the store

Required Qualifications

Minimum 2 years of experience in a retail management or customer-facing leadership role

Post-secondary education, preferably in Business or a related field

Ability to coach, train, and develop team members

Comfortable with keyholder responsibilities, including opening and closing the store

Solid understanding of store operations including inventory, merchandising, and sales reporting

Experience with textured haircare or Black beauty products is preferable

Familiarity with NetSuite or other retail systems is an asset

Experience organizing in-store events or promotional campaigns is valued

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