Senior Product Analyst

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En tant que candidat, nous vous encourageons à poser des questions sur la rémunération et à avoir une conversation franche avec votre recruteur, qui pourra vous fournir des détails plus précis sur ce poste.**Description du poste :**Understand and contribute to the business strategy by supporting tactics for product development and to acquire/retain business for their specific product group. Offer advice / guidance/ recommendations/ solutions and consulting at a broad functional level across product management accountabilities based on reporting and analysis.**Key Accountabilites:****Customer:*** Maintain up to date awareness of regulatory, competitive and industry landscape to obtain market insights; assess where gaps exist, support the implementation of solutions which meet or exceed customer expectations* Provide input to Product Managers through conducting forecasting and modelling activities to support the planning process* Support the development, implementation and understanding of training material, procedures for new products and/or processes* Develop and maintain customer and employee-facing documentation and communication materials in conjunction with key partners, i.e. Marketing, CAPA* Conduct impact assessments (on customers, operations & financials) when changes affecting our products are proposed* Act as an escalation point for customer, process or operational issues, and further escalate as required to management* Liaise with various partners and stakeholders in the resolution of issues* Recommend and champion strategies to enhance the customer experience* Recommend solutions to improve the product, pricing, service, and/or process* Interact with vendors and other external parties for business function management* Liaise with various partners to understand front-line trends (Whiteboard, Phone Channel call listening, etc.) identifying opportunities to improve the customer and employee experience**Shareholder:*** Adhere to enterprise frameworks or methodologies that relate to activities for own business area* Understand and contribute to the achievement of the business strategy, goals and objectives* Support the Product Manager or Senior Product Manager with product profitability analysis, market trends, pricing, distribution support, policy analytics, and the creation of business cases* Compile and analyze key performance statistics when required* Conduct ongoing industry and competitive analysis to obtain market insights* Adhere to internal policies/procedures and applicable regulatory guidelines* Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques* Conduct impact assessments (on customers, operations & financials) when changes affecting products are proposed* Assist with new projects and provide input into the review of business requirements, including supporting technology initiatives* Ensure all products are in compliance and meet all regulatory requirements* Be knowledgeable of and comply with Bank and Industry Codes of Conduct* Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite**Employee / Team:*** Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest* Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit* Participate in personal performance management and development activities, including cross training within own team* Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities* Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate* Contribute to a fair, positive and equitable environment that supports a diverse workforce* Act as a brand champion for your business area/function and the bank, both internally and/or externally**Breadth & Depth:*** Expert level professional role requiring in-depth knowledge / expertise in own domain / field of specialty and working knowledge of broader related areas* Provide first level strategic input and advice for activities in other business/ functional areas, and guidance and advice to others on area of expertise* Act as Subject Matter Expert for product-related inquiries and to review / recommend product details for customer collateral, including internal and external sources (Intranet, Internet, brochures, customer letters, marketing material, welcome packages).* Integrate the broader organizational context into advice and solutions within own area* Solve complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders* Use advanced methods to contribute to new solutions and recommend standards against which others will operate* Work within broad guidelines / policies and independently performs tasks from end to end* Work performed under moderate management guidance and supervision* Key resource in delivering day-to-day projects and initiatives* Typically reports to Senior Manager, Produc**Experience & Education:*** Undergraduate degree or product management certificate and / or* 5+years of relevant experience (channel/distribution, finance, control partners, technology)**À propos de nous**La TD est un chef de file mondial dans le secteur des institutions financières. Elle est la cinquième banque en importance en Amérique du Nord de par son nombre de succursales. Chaque jour, nous nous efforçons de rendre chaque interaction, chaque produit et chaque expérience remarquablement humaine et agréablement simple à plus de 27 millions de ménages et d’entreprises au Canada, aux États-Unis et partout dans le monde. Plus de 95 000 collègues #J-18808-Ljbffr