Job Description
Hire Resolve is assisting IT organizations in hiring experienced IT professionals to support Canada-based operations. This is a multi-role opportunity spanning several functions across Information Technology, including (but not limited to) infrastructure and networks, cloud platforms, cybersecurity, IT service management, systems administration, enterprise applications, data platforms, DevOps, and technical project delivery.
These roles are designed for mid- to senior-level professionals who are ready to lead initiatives, improve service delivery, and progress toward senior leadership pathways such as IT Manager, Lead Engineer, Security Lead, Solutions Architect, Program Manager, or Head of IT.
Key Responsibilities
Lead or support IT initiatives across infrastructure, cloud, cybersecurity, and enterprise applications aligned to business needs
Design, implement, and optimize secure, scalable environments (on-premises, hybrid, and cloud)
Improve service performance through incident, problem, and change management aligned to ITIL practices
Strengthen security posture through access controls, monitoring, patching, vulnerability management, and incident response support
Partner with stakeholders to gather requirements, shape solutions, and deliver work to agreed scope, quality, and timelines
Maintain technical documentation (architectures, policies, runbooks, and support procedures) to support operational resilience and audit readiness
Drive automation and standardization to improve reliability, reduce manual effort, and support continuous improvement
Support compliance-aligned delivery where required (e.g., privacy and security controls, audit support, regulated environments)
Mentor junior colleagues and contribute to technical standards, governance, and best practices
Requirements
Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent professional experience)
Typically 5–10+ years of progressive IT experience in one or more areas: cloud, cybersecurity, networking, systems, ITSM, DevOps, enterprise applications, or data platforms
Practical experience with relevant tools and platforms, such as:
Cloud: AWS, Azure, and/or Google Cloud
Identity and access: Active Directory/Entra ID (Azure AD), SSO/MFA, RBAC
ITSM: ServiceNow, Jira Service Management, or similar
Security: SIEM, EDR, vulnerability management, endpoint security, monitoring
Networking: routing/switching, firewalls, VPN, Wi-Fi, DNS/DHCP
Automation/scripting: PowerShell, Python, Bash, Infrastructure as Code (e.g., Terraform)
Strong troubleshooting skills, stakeholder communication, and documentation capability
Professional working proficiency in English (written and verbal); French is an asset for some roles/regions
Eligibility to work in Canada and willingness to complete role-appropriate pre-employment screening where required
Benefits
Extended Healthcare Plan (Medical, Disability, Dental & Vision)
RPP - Group RRSP
Group Life - AD&D - Critical Illness Insurance
Paid Time Off Benefits
Training & Development
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