Principal Consultant, Digital Sourcing Solutions - Ontario, Canada

Principal Consultant, Digital Sourcing Solutions - Ontario, Canada Location:

Ontario, Canada (remote possible within the US or Ontario, Canada)

Description:

Wanted: dynamic and creative individuals ready to connect with a like‑minded team. You’ll enjoy the autonomy you need to help our clients make their digital solutions faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone—over 1,400 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there.

Position Overview This role reports into the Sourcing Solution of the Digital practice within the Americas Consulting region and supports one or multiple engagements simultaneously with a small to mid‑size team of ISG consultants and advisors. These engagements may be part of a broader program‑level engagement, may focus on a specific area, or may span widely across technology or into components of business operations. The role will support the development of IT Delivery Strategies and Sourcing Solutions, leveraging ISG’s methodologies, structured design approaches, and artifacts to provide leading value‑added solutions that meet clients’ targeted outcomes.

Responsibilities

Leads or assists with projects that enable the client to realize its goals and objectives (e.g., generate client revenue, savings, optimization).

Facilitates, evaluates, and confirms the needs of the client’s business and assists in the assessment of how ISG can provide an optimal solution.

Interacts directly with senior client and technology service provider executives.

Assists and/or leads client strategy and IT assessment projects related to specific technologies (e.g., Cloud Services, SaaS platforms), IT architecture, process, and design, ensuring effective alignment of IT investment with business requirements.

Serves as a trusted advisor to clients and technology service providers in areas of technology expertise, sourcing, project management, executive relationships, leadership, and negotiations.

Independently develops project work plans and customizes them to meet client specifications.

Performs data metrics analysis, market comparison, gap and opportunity analysis, delivery model alternatives analysis, and service delivery strategy development.

Develops, leads, and executes all components of sourcing agreements and associated transactions, including services, financial, performance, resource, governance, and contract terms.

Leads or assists in developing strategy or tactics to drive service providers to client‑desired outcomes.

Assists with post‑assessment transactional work, including managing the sourcing lifecycle through vendor selection.

Participates in planning and development of all project deliverables and assumes overall responsibility for the engagement budget, work plans, scope, milestones, issue management, and risk management using ISG’s methods, tools, and templates.

Required Skillsets

This is a remote position based in the US or Ontario, Canada.

10+ years of relevant industry, sourcing, or managed services consulting.

8+ years participating in large, complex, and/or multiple smaller to medium projects simultaneously, highly leveraged and potentially virtual or global teams.

5+ years in IT Management, working in a technical delivery role, including providing delivery leadership for complex operations.

Big‑4 consulting experience is a plus.

Excellent presentation, verbal, and written communication skills with the ability to understand complex business problems and synthesize solutions.

Ability to listen to clients and interpret business needs into solutions and requirements.

Subject‑Matter Expert with deep operational and/or technical knowledge in at least two of the following subjects:

Enterprise Agility (DevOps)

Cloud Architecture and Design

Cloud Computing (SaaS, PaaS, IaaS)

Applications and Infrastructure Virtualization

Applications Rationalization and Modernization

Analytics, IoT, Automation

Enterprise Architecture

Applications Development, Maintenance, and Support

Data Center Operations

Managed Network Services

Workplace Services

Service Desk

Technology Modernization

Expert knowledge with the MS‑Office suite, including Word, Excel, PowerPoint, Teams, and Outlook.

Hands‑on experience with Contract Life Cycle tools (e.g., Ariba, Coupa) for IT services and software/hardware assets, providing contract management consulting and optimization recommendations.

Education

Bachelor’s Degree required.

MBA or other advanced degree(s) desirable.

At ISG, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our communities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. ISG is proud to be an equal‑opportunity workplace and is committed to creating an inclusive environment for all employees. The more diverse and inclusive we are, the better our work will be.

The duties and responsibilities described in this job description may not be a comprehensive list. Additional tasks may be assigned to the employee from time to time and/or the scope of the job may change as necessitated by business demands.

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