Manager, Marketing Strategy & Program Management

Are you a strategist and storyteller who enjoys turning data into clear stories for executives? Do you like bringing order to fast‑moving work and helping teams stay aligned on what matters most?

At Manulife, we are committed to becoming a digital‑first organization and leading our industry in digital customer experiences. As part of our Marketing team and reporting to the Director of the Transformation Program Management Office, you will play a key role in helping the CMO Office stay organized, aligned, and focused on delivering work that supports these goals.

As a

Manager, Marketing Strategy & Program Management

you will support the operating rhythms that keep our leadership team moving in the same direction to deliver meaningful outcomes for Canadian customers. You’ll bring a thoughtful balance of structure and creativity, uplifting how we communicate, plan, govern, and mobilize across a complex and fast‑evolving marketing ecosystem. And you’ll do this by working collaboratively with partners from across Canadian business units and our global teams.

A key part of the role is turning data and business updates into clear, actionable stories for executives. You’ll help shape materials and communications that explain what we’re seeing in the business, why it matters, and what actions come next. You’ll also support special initiatives, including select digital transformation workstreams, ensuring teams have structure, clarity, and follow‑through.

If you’re looking for a place to grow your career, make an impact, and help teams stay connected while fostering a positive environment - even during busy cycles -we’d love to hear from you!

Position Responsibilities:

Run critical business reporting cadences: curate metrics and insights, surface trade‑offs, and drive follow‑through on top priorities.

Chief of Staff operations: leadership team meetings, offsites, and Canada Marketing Town Halls; shape executive communications and narratives.

Champion special initiatives: establishing clear governance and activation plans.

Optimize planning cycles: align OKRs, scorecards, and intake processes to streamline decision‑making for marketing leadership team.

Support Digital transformation: project manage select workstreams and support business casing for future‑year funding.

Continuously improve ways of working: simplify processes, remove blockers, codify best practices.

Partner across teams: build collaborative relations across business units and global teams to achieve shared objectives.

Required Qualifications:

5–7 years in marketing strategy, business strategy and/or program management.

Exceptional executive communication, presentation, and data‑driven storytelling skills.

A passional for relationship building supported by solid facilitation skills.

Strong analytical and strategic thinking; ability to turn insights into actions and draw crisp connections between customer outcomes and business benefits.

A deep curiosity to learn more about business drivers and processes.

Familiarity with Mural and modern program management tools/best practices.

Preferred Qualifications:

High data literacy; Excel proficiency; Power BI an asset.

PMP, Prosci, CCMP or PRINCE2.

When you join our team:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

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マニュライフは機会均等を是とする雇用主です

マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。

雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、hr@manulife.comまでご連絡をお願いします。

Referenced Salary Location

Toronto, Ontario

Working Arrangement

ハイブリッド勤務

Salary range is expected to be between

$92,900.00 CAD - $142,900.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long‑term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

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