Senior Applications Architect (ITSM)

Overview Mid-Senior level contract role as Sr. Applications Architect & Solutions Designer – Health Data & Platforms, based in Toronto, Ontario, Canada.

Responsibilities

8+ Leading the design and implementation of scalable, secure, and user-centric SaaS solutions (legacy application modernization)

8+ Defining and maintaining solution architectures that enable hybrid integration across SaaS platforms, legacy applications, and cloud infrastructure (e.g., Azure).

8+ Translating complex business requirements into modular application designs, leveraging configuration over customization within platforms like ServiceNow and OpenText.

8+ Designing and overseeing integrations between SaaS platforms and other enterprise systems (e.g., ERP, procurement platforms, vendor portals) using APIs, webhooks, middleware, and native integration frameworks.

8+ Developing architecture artifacts such as reference models, data flows, and interface definitions that align with enterprise principles and maximize reuse.

Nice to Have

ServiceNow (ITSM, workflows, integration hubs) and OpenText (content services, case management, records, and document workflows) are nice to haves.

Qualifications

Seniority level: Mid-Senior level

Employment type: Contract

Job function: Information Technology

Industries: IT Services and IT Consulting

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