Senior Commercial Claims Adjuster, Physical Damage

Senior Commercial Claims Adjuster, Physical Damage - Alberta Date: Feb 23, 2026

Location: Mississauga, ON, CA, L4W 5N1

Salary Range: $49,500 - $76,200 CAD

Position Type: Existing position

About Us Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who we are Get ready to drive your career forward. Life at Echelon is fast paced, performance-driven and rewarding. We value our Associates' career growth and ongoing professional development – and we regularly recognize their achievements and outstanding results. We are caring. We are leaders. We are innovators. We are collaborative. We work hard and play hard. We're about doing what's right and feeling good about it.

What You Will Do The Commercial Auto Physical Damage Claims Adjuster is responsible for the handling of claims related to automobiles, taxis, dealerships, rental vehicles, towing services, and driving schools. The claims are of high-complexity, and the successful candidate will have a dynamic personality and the ability to thrive in a high-performance environment. The Commercial Auto Physical Damage Claims Adjuster will ensure claims are thoroughly investigated, fairly evaluated, and promptly resolved in accordance with the company guidelines and industry best practices.

Leads complex investigations, handles difficult negotiations, settles and resolves disputed claims

Effectively communicate with stakeholders to gather information and resolve claims efficiently

Manage claims in litigation, participate in mediations, pre-trials and settlement conferences

Direct vendor partners as necessary to ensure timely delivery of services

May participate in special projects and presentations

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Who You Are

Post-secondary education or equivalent experience

CIP or working towards designation

Minimum of 5 years experience handling commercial auto physical damage claims

Strong organizational, desk management, decision-making and problem solving skillset to deliver proactive and timely resolutions

Well versed in interpreting insurance contracts and coverage requirements across various jurisdictions

Knowledgeable of claims settlement practices, policy wording, fraud investigations and addressing complex coverage issues

Please note that internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

Please note that we may use AI tools to help us through the recruitment process.

Our Commitment We are an equal opportunity employer and are committed to provide employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disability throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

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