Senior Manager, Product, Business Credit Cards

Overview In this role, you will be accountable for the strategy, management and delivery of the RBC Small Business Credit Cards product portfolio. You will set strategic direction for our market‑leading product suite to ensure that we exceed our client expectations in a digital first approach. You will synthesize and execute strategies across multiple partners and stakeholders. You will be responsible for keeping up to speed on the business landscape in Canada, and ensuring RBC continues to evolve and capitalize on emerging opportunities. You will contribute to the overall financial goals of the business and lead on the development and implementation of key strategic initiatives.

What will you do?

Responsible for the day‑to‑day product management of a set of market leading Business Credit cards, including ownership of the client experience, product’s financial performance and policies.

Responsible for the development and execution of strategies intended to enhance and transform the products to ensure they provide exceptional value to our clients and remain competitive in the Canadian market. The incumbent will need to seek out and identify market trends that should drive product strategy and innovation.

Responsible for development of executive level presentations and business cases to support product enhancements and strategic recommendations.

Support Leadership team in developing and implementing comprehensive business strategies to facilitate growth, focusing on long‑term goals and profitability for the overall Small Business credit cards product portfolio, including collaboration with partners to support execution.

Identify performance trends and recommend initiatives to increase product competitiveness in the Business Credit Cards space.

Lead the execution of initiatives as required to ensure our products and practices meet compliance requirements and minimize risk.

Build strong relationships across various internal and external stakeholders, such as Loyalty, Operations, Technology, Marketing, Credit Card networks and others to drive cross‑domain collaboration.

Provide leadership oversight on various Business Review processes, including data analysis and collaboration with key partners for reporting and business updates.

Develop and maintain expertise and understanding of the competitive landscape to drive innovative thinking and differentiation.

What do you need to succeed? Must have:

5+ years experience in business banking and product management.

An innovative thinker who is proactive, well organized with attention to detail, and thrives in a fast‑paced environment.

Exceptional critical thinking skills and a passion for solving ambiguous and complex business issues through a structured approach.

The ability to dive very deep, from both a quantitative and qualitative standpoint, and translate findings into clear, insightful messages and recommendations for senior executive audiences.

Strong verbal and non‑verbal communication skills, including advanced experience in creating PowerPoint presentations for C‑level executives and leaders.

Strong Excel and analytic skills for reporting.

Comfort with ambiguity and ability to adapt to changing priorities driven by a fast‑moving competitive landscape.

A proven collaborator, with the ability to grasp new concepts quickly, and lead cross‑functional teams.

Undergraduate degree.

Nice to have:

Demonstrated experience within the credit card industry (e.g., knowledge of credit card financial and analytical skills).

Awareness of retail or business banking landscape in Canada and/or previous experience with external partners.

Technology/solutions acumen, with a focus on digital transformation and innovation.

What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

See Your Impact : Opportunity to influence the bank’s strategic direction and make a difference and lasting impact.

End‑to‑end Delivery : Opportunity to take initiatives from strategy and design to implementation and day‑to‑day management.

Collaborative Environment : Opportunity to work on a dynamic, collaborative, progressive, and high‑performing team and drive toward shared objectives with partners across multiple LOBs and functions.

Learning : Opportunity to engage with external partners and a wide range of functional and line of business partners to learn about their businesses and determine how best to drive enterprise value for RBC.

Job Skills Business Case Design, Communication, Critical Thinking, Effectiveness Measurement, Financial Regulation, Interpersonal Relationship Management, Product Development Lifecycle, Product Development Methodology, Product Services, Results‑Oriented, Waterfall Model.

Additional Job Details Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W: TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-11-24

Application Deadline:

2026-03-11

Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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