Job Description
Sr. Manager, Enterprise Applications (HRIS)
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of the Fortune 500 and the Forbes AI 50, PagerDuty delivers always‑on digital experiences to modern businesses.
PagerDuty is seeking a
Sr. Manager, Enterprise Applications (HRIS)
to lead our Workday strategy and operations. In this critical cross‑functional leadership role, you’ll own the vision, roadmap, and day‑to‑day health of Workday across Human Capital Management (HCM) and adjacent modules while developing a high‑performing team of Business Analysts and Integration Analysts.
Key Responsibilities
Set the Workday product vision and multi‑quarter roadmap, aligning technology initiatives with People and business objectives. Oversee end‑to‑end delivery of Workday system initiatives from requirements gathering through launch and post‑launch support.
Lead, mentor, and develop a high‑performing team of Business Analysts and Integration Analysts, fostering continuous improvement, collaboration, and operational excellence.
Direct hands‑on configuration and optimization of Workday, including core HCM and key modules such as Advanced Compensation, Absence, Talent, Time Tracking, Payroll, and Benefits.
Own governance for Workday change intake, prioritization, and release management, including design reviews, test plans, user acceptance, and production cutovers.
Manage the Workday security model and access controls, partnering with audit on SOX, GDPR, and data privacy requirements.
Direct the Workday integrations portfolio with internal and external systems, overseeing architecture, monitoring, error handling, and vendor coordination.
Drive data quality, reconciliation, and master‑data stewardship practices within Workday and define and monitor SLAs for issue resolution.
Guide stakeholder communication and change management for Workday, including training, release notes, and self‑service enablement.
Stay current with Workday and related HR technologies to recommend and implement best‑in‑class solutions.
Basic Qualifications
3+ years of people management experience in IT, HR Systems, or a related field; 2+ years of hands‑on experience with Workday configuration, security, and reporting across multiple modules.
Strong background in HR, IT, or related fields with deep knowledge of Workday business process framework, calculated fields, EIB, and integrations.
Experience managing teams responsible for Workday and other HR application portfolios, including system integrations and vendor partners.
Experience developing multi‑year technology roadmaps and strategic planning for Workday and other enterprise HR applications.
Excellent communication, stakeholder management, and problem‑solving skills; ability to translate between technical and business stakeholders.
Experience working in a SaaS or publicly traded company environment.
Preferred Qualifications
Hands‑on expertise with Workday security, business process framework, calculated fields, EIB, and core reporting.
Familiarity with compliance and controls such as SOX, GDPR, and data privacy practices as they relate to Workday.
Bachelor’s degree in Computer Science, Information Systems, Human Resources, or a related field, or equivalent experience.
Base salary range: 133,000 – 201,000 CAD. Eligible for bonus, commission, equity, and benefits.
PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty’s Privacy Policy.
Location: Toronto, Ontario, Canada. Remote work is permitted for eligible candidates.
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