Job Description
The Company
Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.
Job Description
The Assistant Store Manager, reporting to the Store Manager, plays a key role in managing all aspects of the store's operations. This role involves driving sales through motivation and support of the staff, guiding the sales team to provide exceptional customer service for sales growth, and meeting operational objectives and ensuring adherence to company policies and procedures. Assistant Store Manager has to possess the following Swatch Core Competencies: Customer Focus, Drive for Results, Creativity, Problem-Solving, Humility, Integrity, Building Effective Teams and Relationships.
Starting base pay of $46,000.00 plus monthly performance bonus.
Benefits
Paid Vacations
Paid sick days
Health benefits, including dental and vision coverage
Life insurance
RRSP contributions with company match
Company Discount
Responsibilities include
Customer Service & Sales Generation: Coaching the sales team to enhance customer experiences and achieve sales targets, ensuring product knowledge, and monitoring performance
Operations: Assisting in managing store efficiency, adhering to procedures, inventory control, and addressing inventory discrepancies
Personnel Management: Supporting recruitment, development, and disciplinary processes, contributing to staff evaluations and development plans
Visual Merchandising: Helping maintain store presentation standards
Other: Upholding workplace safety, serving as a role model for company policies and procedures
Working Conditions
Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.
Employment Status
Full-Time: 40 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 40 hours per week, including certain holidays and blackout dates.
Profile
Strong communication skills (verbal & written), including strong relationship building skills
Availability to work opening and closing shifts; flexible hours including weekends and holidays
Effective leadership skills to mentor and motivate retail team
Results oriented with a high level of energy and enthusiasm
Ability to communicate in a clear concise and understandable manner
Must be a self-starter who works well independently and in team environments
Professional Requirements
At least 2 years retail leadership experience, preferably in fashion and/or accessories
Intermediate computer skills with working knowledge of MS Office
Experience working with POS systems
Job Location
Richmond Street West 555, M5V 3B1 Ottawa ON KN J, Canada (Ontario)
Company Address
The Swatch Group (Canada) Ltd. 555, Richmond Street West Suite 1105 CA-Toronto M5V 3B1, Ontario Canada
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Job Details
Posted Date:
March 3, 2026
Job Type:
Retail
Location:
Toronto, ca
Company:
Swatch
Ready to Apply?
Don't miss this opportunity! Apply now and join our team.