Director, Global Event Production

Overview Join our Global Events & Strategic Initiatives team and play a pivotal role in creating corporate events to build colleague engagement, drive business knowledge and global connectivity.

As Director, Global Event Production, you’ll lead the technical execution of live, virtual, and hybrid corporate events that bring our mission—“Decisions made easier. Lives made better”—to life.

This is an opportunity to showcase your advanced expertise in end-to-end technical event production, show calling, and stage management while collaborating with senior leaders and global teams. If you thrive in fast‑paced environments and love pushing boundaries with innovative solutions, this role offers the chance to make a lasting impact on a global scale.

Position Responsibilities

Own event production planning across the full lifecycle, including stage design and setup, décor and production, creating and managing the technical show flow, on‑site show calling, and live operations for global corporate events (live, hybrid, and virtual).

Be the connective tissue between event and business content, creative, graphics and video, technology and event logistics — bringing these workstreams together with a vision for how it all comes to life on stage and on screen. This includes application of content on multi‑media assets supporting the event including main stage presentation screen(s).

Be curious about breakthrough experience design and emerging event technology, and be curious about emerging technologies in multimedia, technical staging, live talent and other aspects of corporate event production.

Manage and lead on‑site rehearsals with speakers, including C‑level executives; provide coaching and feedback to ensure confident delivery.

Manage all technical event components including sound, lighting, video, and virtual platforms to deliver flawless experiences.

Manage vendor partnerships, budgets, and production schedules; ensure services align with statements of work and financial targets.

Collaborate with internal teams (Brand, IT, AV) to guarantee execution excellence and brand consistency.

Required Qualifications

University degree plus 12+ years of experience in corporate event production with an incredibly strong portfolio of live and hybrid events.

Advanced expertise in global experience managing global corporate events (corporate or agency perspective).

Expert knowledge of end‑to‑end event production processes, including show calling and stage management for hybrid, virtual, and in‑person audiences.

Have a strategic mindset with the ability to forecast outcomes in a changing environment, and respond accordingly.

Observant: you have the ability to pick up cues and connect the dots to anticipate and troubleshoot.

Proven ability to work with C‑level executives and manage high‑pressure and stressful situations, including technical disruptions.

Exceptional communication, interpersonal skills, and emotional intelligence; ability to adapt quickly and stay calm under pressure.

Highly organized, deadline‑driven, and detail‑oriented with a passion for process and continuous improvement.

Experience with cutting‑edge event technologies and multimedia staging.

Advanced experience with virtual event platforms and hybrid engagement strategies.

Strong creative problem‑solving skills and ability to challenge conventional approaches.

Demonstrated success in managing large‑scale budgets and vendor relationships.

Benefits

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

About Manulife & John Hancock Manulife Financial Corporation is an international leading financial services provider that “provides clarity for your future.” For more information, visit https://www.manulife.co.jp/.

Equal Opportunity Employment Manulife/John Hancock is an equal‑opportunity employer that embraces diversity and fosters an inclusive environment. We are committed to fair hiring, retention, promotion, and compensation practices. All practices and programs are free from discrimination based on race, ancestry, national origin, color, ethnicity, citizenship, religion or belief, creed, gender (including pregnancy and related conditions), sexual orientation, genetic traits, veteran status, gender identity, gender expression, age, marital status, family status, disability, or other legally protected factors.

We provide equal access to employment and remove barriers in our hiring process. Recruitment staff will cooperate with applicants requesting reasonable accommodations. Contact recruitment@manulife.com for accommodation requests.

Referenced Salary Location Toronto, Ontario

Working Arrangement Hybrid Work

Salary Range $116,000.00 CAD - $166,000.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short‑ and long‑term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.

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