Manager and Team Lead, Third Party Residential Underwriting - BMO!

Overview

We are hiring a Manager and Team Lead, Third Party Residential Underwriting - BMO! Reporting To:

Assistant Vice President, Third Party Residential Underwriting Full-Time Posting Date : February 17, 2026 Closing Date : February 27, 2026 Hours Of Work : 8:30 a.m. – 5:00 p.m. Salary Range : $76,923 - $123,077 Grade : Office Location: 16.7 Toronto, ON — Great location! Steps away from the main public transit station

The Opportunity The Third Party Residential Underwriting Division, as a Division of First National Financial, provides underwriting expertise and services on behalf of other financial institutions to the Canadian Mortgage Broker channel.

Reporting to the Assistant Vice President, Third Party Residential Underwriting - BMBE, the Manager manages a team of Mortgage Underwriters, Associate Mortgage Underwriters, and Mortgage Funders in meeting the goals of the Third Party Residential Underwriting Division. Under their guidance and leadership, the team is responsible for the assessment of mortgage applications in making lending decisions in adherence with the established mortgage underwriting policies and guidelines. The team also has responsibility for reviewing required documentation for accuracy and completion and for closing and advancing funds on approved mortgage applications while maintaining a consistent focus on service excellence.

How You Will Contribute

Establishes and maintains positive relationships with mortgage brokers to build loyalty to the Company

Maintains positive relationships with external partners such as mortgage insurers, appraisers, title insurance companies, and solicitors

Generates new business opportunities through existing referral sources to help achieve company sales targets

Makes lending decisions within established limits while ensuring adherence to policies and guidelines

Completes management reporting as required

Stays current with latest industry knowledge, competition, and market trends

Manages the capacity of the team through efficient delegation of work and careful monitoring of volumes within the workflow

Manages the performance of team members through ongoing feedback and coaching

Establishes performance and work standards

Recruits, interviews, hires, and onboards new employees as required

Provides coaching, training, support and development to team members

Leads team meetings

Conducts annual performance reviews

Adheres to policies/procedures to ensure AML requirements are met, when applicable

Skills And Attributes

People management skills - coaching, feedback, development of individuals and teams

Ability to build and maintain positive relationships

Strong aptitude for service excellence

Ability to manage and resolve conflict

Strong communication skills – both written and verbal

Strong analytical skills

Organizational and time management skills

Positive team player with desire and ability to mentor others

Effective problem solving and decision-making skills

Fully competent in working with basic PC software and Microsoft Office

Ability to manage pressure in an environment of high volume processing with tight turnaround times

The Experience You Need

Post-secondary education and/or equivalent work experience preferred

3-5 years previous mortgage underwriting experience required

2 or more years people management experience

Completion of Mortgage Agent Course and/or FSCO License an asset

Demonstrated ability to:

Analyze information and make confident decisions

Build client/customer relationships

Create a team environment

Give constructive feedback

Lead and motivate others

Set and communicate goals

Working Environment And Physical Demands

Office environment

Periods of high volume with tight timelines

Long periods of stationary position/sitting

Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)

Long periods of time viewing a computer screen

Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program

Why join First National?

Competitive Compensation

Comprehensive benefits program (Health Spending Account, Maternity and Parental Leave Top Up)

Hybrid working environment

Extensive training programs to set our employees up for success

Modern office environment conducive to collaboration

Supportive teamwork culture

Opportunities to give back to the communities and work through events focused on charities

Ongoing social events throughout the year

The Team You’ll Join Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender. First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.

We would like to thank all applications for their interest in this existing vacancy, but only candidates selected for an interview will be contacted.

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law. First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at accessibility@firstnational.ca should you need an accommodation at any point in the recruitment process.

Artificial Intelligence is not used in our recruitment or hiring process for this role.

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