Fraud Mitigation and Countermeasures Senior Analyst

Who We Are Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.

Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.

As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

Who You Will Work With The vacant Fraud Mitigation and Countermeasures Senior Analyst role will report to the Leader, Fraud Analytics & Countermeasures.

What You Will Do Fraud Mitigation

Participate in the implementation of countermeasures activities and processes to ensure fraud remains at acceptable levels as determined by corporate KPIs and the organization’s risk appetite statements. Activities include:

Analyze and investigate fraud trends to identify fraud exposures and the need for countermeasures.

Develop, maintain, and apply rules to determine subsequent workflow action (e.g., approve, block, delay, elevate) based on fraudulent patterns.

Test and validate new fraud detection models and rules; participate in model deployment process with the Fraud Analytics team to inform future model creation and tuning.

Automatically generate alerts for suspicious transactions and suppress alert investigation for specific transactions as defined by banks/members.

Work collaboratively with cross functional teams and business partners to develop modeling/analysis requirements.

Proactively identify and respond to emerging fraud vectors across multiple products utilizing in-depth data and intelligence analysis.

Fulfilment of countermeasures and BAU tickets (including data extracts) within the data and fraud delivery squads.

Assess and make recommendations on opportunities for improvement in automation and efficiency of Countermeasures operations; for example: user interface, fraud detection, and measurement and monitoring enhancements.

Act as a subject matter expert on fraud trends, statistics, and countermeasures, providing support to internal stakeholders in cross-functional team settings.

Fraud Business Insights

Working with the data delivery squads, fulfill internal and external data requests by preparing and analyzing data using various BI tools

Provide commentary and feedback for data requests, as needed

Fraud Incident Management

Provide 24x7 on-call support for the off hour delivery of fraud management services

What You Bring

University degree in a quantitative discipline or equivalent combination of education and work experience in fraud-related discipline (e.g., Criminology)

3-5 years of experience in fraud-related field

Knowledge of Canadian Payment Industry, payments transaction data and process flow an asset.

Experience with AWS, Github, Redshift, Oracle an asset.

Experience with BI Tools (Tableau), SQL, Python, Java/Groovy an asset.

Reasonable understanding of fraud management and detection methodologies in the payments industry, particularly as it pertains to digital payments.

Knowledge of payments fraud and scams, fraud and scam vectors

What We’re Offering The hiring range for this position is $72,000 to $80,000, and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac’s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes:

Generous vacation and wellness days to help you recharge

Comprehensive employer-paid benefits coverage for peace of mind

Market-leading employer-funded RRSP program to invest in your future

Flexible hybrid work model for better work-life balance

Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family

Pregnancy and parental leave top-up to support growing families

Charitable donation matching with United Way to amplify your impact

Why Join Us? At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada. Here’s what you can expect:

Investing in the Future – Help us unlock digital prosperity for all Canadians.

Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.

Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.

Inspiring Community – Work in an ecosystem where we lift each other up and rise together.

Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.

Equal Opportunity Employer Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together. That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process, please contact us at humanresources@interac.ca. We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities. Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.

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