Job Description
Long Description
RESPONSIBILITIES
Strategy
Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the respective team for necessary FCC controls
Business
Support relevant stakeholders by managing and closing cases inline with group defined CAD
Provide relevant feedback on cutovers, project go lives and systemic migrations
Provide relevant feedback on process notes and DOIs
Provide required MIS and data to assist in any reporting as may be required to the respective team leads
Processes
Manage and/or resolve Transaction Monitoring (TM) alerts/cases including Automated cases, Credit, TBML, Name screening, Transaction screening and Manual Cases
Lead the TM team for BAU, projects, MIS, reporting and other reports as required
Follow the TM Group and Country DOI to process risk events in line with Assess, Analyse, Act (AAA) process and refer/escalate potential suspicious/complex cases that require escalation to ACT
Assess and raise RFIs wherever required
Conduct further analysis and escalations using knowledge about complex products
Assist in implementing and learning of Group and FCC processes/DOIs
Assist in MI Reporting, tracking of team productivity, case allocations, etc.
Provide relevant updates as required on outstanding numbers, closures etc as inputs to various governance forums
Provide feedback on Group DOIs, Country addendums
Participate in UAT, testing, and go live of projects time to time
Have thorough understanding of the banks TM systems, CDD systems and other source systems related to TM
People & Talent
Provide leadership to analysts and lead respective teams
Allocation and queue management
Engage with teams to ensure process streamlining and adherence to CAD
Provide mentorship to new joinees to ensure team dynamics is maintained
Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm
Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm
Collaborate with training teams to input to training curriculum to support closing of capability gaps
Governance
Track significant issues arising from FCC metrics, FCC Assurance activities, Audit reviews and regulatory inspections, providing validation and evidence of issue closure where necessary
Propose control improvements, enhancements and simplifications where appropriate
Support all control checks undertaken by FCC under the Operational Risk Framework (ORF) and provide related MI for the same
Periodic reporting and timely escalation of significant risks and issues arising from FCC Monitoring and Assurance activities and assist with related MI to achieve the same
Be accountable for identification and escalation of potential risks and issues to the team leads for further escalation through appropriate governance channels and the Quality Assurance framework
Assist in tracking and remediation of surveillance and investigations related regulatory findings
Prepare and cascade lessons learned from audit findings, FCC assurance activities and specific investigations and assist with building training material for enhancing team learning
Collate, analyse and interpret data in reports as required for relevant governance/risk committees
Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and assist in remediation as required
Risk Management
Make recommendations (and/or implement) to relevant stakeholders on possible risk management responses to identified risks and/or findings of concerns from investigations
Inform the respective team leads of any events which may have potential regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased
Analyse significant financial crime risk events (e.g. non‑compliant transactions, production orders) to ensure that all connected parties, particularly cross‑border are identified and highlighted to the team leads where‑ever required
Apply Group and FCC policies and processes (AML surveillance, transaction monitoring, risk assessment) to manage risks
Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
Lead to achieve the outcomes set out in the Bank’s Conduct Principles
Effectively and collaboratively identify, elevate, mitigate and resolve risk, conduct and compliance matters
Key Stakeholders
Respective Team Leads
TM Team Members
Head, FCC
Regional Control teams
Other Responsibilities
Embed Here for good and Group’s brand and values in CFCC
Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
Qualifications
5 to 10 years of relevant work experience in the following areas:
For monitoring
Transaction monitoring and case assessment/ surveillance skills
Analysis skills: able to analyze data, working knowledge of Internet and MS Office Suite & independently assimilate, analyse and evaluate information from disperse data sources to determine a course of action (e.g. case closure or escalation), and record and communicate this decision clearly and concisely
Banking: knowledge in terms of customers, products and transactions
Banking operations experience (Client Due Diligence, payments, trade, markets or other) and service oriented attitude
Excellent communication in English (articulation and writing)
Role Specific Technical Competencies
AML Knowledge
Compliance Policies and Standards
Compliance Advisory
Surveillance (Transaction Monitoring)
Compliance Risk Assessment
Communication Skills
About Standard Chartered
We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.
Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
Time‑off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
Flexible working options based around home and office locations, with flexible working patterns
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first‑aiders and all sorts of self‑help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential
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