Revenue Operations Specialist

The Role As a RevOps Strategist, you will be the primary client-facing partner for several of our SaaS clients. You’ll work closely with the Founder/CEO during your first 3–6 months, joining calls together and learning our methodology. Over time, you will take ownership of the client relationship—shaping their RevOps strategy, managing ongoing deliverables, and guiding a team of RevOps Analysts on execution.

This role blends: Client strategy & communication RevOps problem-solving & system architecture Hands-on tool knowledge (especially HubSpot) Scoping, prioritizing, and quality-checking technical work

This is not a “ticket-taker” role. You’ll be a strategic partner, trusted advisor, and cross-functional operator helping early- and growth-stage SaaS companies scale their go-to-market operations.

What You’ll Do

RevOps Strategy Partner with clients to build and evolve their RevOps strategy across the full funnel (Marketing, Sales, CS). Proactively identify gaps, opportunities, and process improvements. Translate business goals into concrete RevOps initiatives and technical requirements. Provide perspective on best practices across areas such as: Lead flow design Pipeline management Process automation & workflow optimization CRM governance GTM integrations Reporting & analytics AI implementation for GTM workflows

Client Communication & Relationship Management Serve as the primary point of contact for 3–6 clients. Run weekly/bi-weekly client meetings, deliver updates, and document decisions. Communicate proactively via Slack and email with clarity, professionalism, and consistency. Build trusted relationships with GTM leaders (Marketing, Sales, RevOps, CS).

Implementation Leadership & Quality Assurance Work with our RevOps Analysts to scope, prioritize, and assign technical work. Review deliverables for accuracy, strategy alignment, and data integrity. Jump into tools directly (especially HubSpot) when needed to troubleshoot or validate. Ensure high-quality execution that reflects Floodlight Growth standards.

About You You are a hybrid: part RevOps strategist, part systems thinker, part client partner. You’re comfortable both solving a strategic GTM problem and advising on how to execute it in HubSpot.

Must-Have Qualifications 3+ years of hands-on RevOps or Marketing/Sales Ops experience. Advanced HubSpot experience (CRM, workflows, custom objects, lead routing, reporting). Experience with Salesforce, Clay, sales engagement tools, and GTM integrations strongly preferred. Demonstrated experience working across the full revenue funnel. Strong written and verbal communication skills in English. Highly organized, detail-oriented, and reliable. Ability to turn a business conversation into clear technical requirements. Comfortable collaborating with technical implementers—and reviewing their work.

Bonus Skills Experience at a B2B SaaS company (ideally venture-backed). Experience in consulting, client services, or agency environments. Familiarity with automation platforms (Zapier, n8n, Workato). Strong analytical skills (e.g., Looker, Snowflake, HubSpot reporting).