IT Support Technician (Portuguese, English)

Job Description This is a remote position. We're looking to hire a self motivated, hardworking, IT Support technician.

Role consists of providing online (as in opposite of

on site ) T1/T2 support to customers and sometimes company users in spanish. Via email/online meets, IM and phone calls. You will also be in contact sometimes with Vendor’s support

Requirements

Required skills

- Oral and written english and Portuguese (technical oriented at least). Spanish is a Plus.

- Understanding of computer hardware, and networking.

- Basic knowledge of Mac OS X and Linux (servers) distros.

- Experienced with Microsoft Windows workstations and servers (and their services).

- Experience listening and troubleshooting end user’s issues.

- Experience working with tickets/documenting work performed, issues, etc.

- Analytical and critical thinking skills, can work alone and be self motivated, but also be part of an established team.

Must have:

- A solid and stable Internet connection, computer, headset with mic, etc.

- Agility and willingness to acquire new knowledge and be able to adapt to changes.

Benefits

The work is 100% remote. Full-time availability. Hiring modality BY CONTRACT with a company in the United States. Payment in dollars. (send expected salary in that currency). U.S. holidays off. Paid vacation (15 days).

Requirements Required skills - Oral and written english and Portuguese (technical oriented at least). Spanish is a Plus. - Understanding of computer hardware, and networking. - Basic knowledge of Mac OS X and Linux (servers) distros. - Experienced with Microsoft Windows workstations and servers (and their services). - Experience listening and troubleshooting end user’s issues. - Experience working with tickets/documenting work performed, issues, etc. - Analytical and critical thinking skills, can work alone and be self motivated, but also be part of an established team. Must have: - A solid and stable Internet connection, computer, headset with mic, etc. - Agility and willingness to acquire new knowledge and be able to adapt to changes.