.Support Technicians Wanted

Technical Support Specialist

The role of a Helpdesk Engineer is to provide technical assistance and support to end-users, ensuring the smooth operation of computer systems, networks, and peripherals. This involves troubleshooting and resolving application issues, maintaining documentation, handling asset management, and monitoring network infrastructure.

Job Description

- Provide day-to-day technical support to internal employees by addressing IT-related issues on both system and user sides. - Troubleshoot and resolve end-user application issues in a fast-paced environment. - Maintain accurate records of technical interactions with users.

Required Skills and Qualifications

To be successful as a Technical Support Specialist:

- You should have a degree in Computer Sciences or Information Technology or equivalent experience (minimum 3 years). - Possess in-depth knowledge of computer hardware, software operating systems (Windows & macOS), TCP/IP protocols,