Freight Desk Manager

Position Scope The

Freight Desk Manager

is a high-impact leadership role responsible for architecting and overseeing the logistics support function for non-finished goods on a global scale, with a dedicated focus on the

LATAM region . This position operates at the intersection of global procurement and operational execution, managing a complex ecosystem of freight forwarders, control towers, and internal stakeholders. The mission is to ensure world-class shipment execution and financial integrity through robust audit structures and the expansion of logistics capabilities in high-growth markets. Responsibilities and Accountabilities Regional Strategy & Expansion:

Serve as the primary architect for logistics operations in LATAM, including the enablement of Importer of Record (IOR) operations and regional supplier onboarding. Global Freight Desk Leadership:

Lead the logistics support function for specialized shipments, managing a network of global freight forwarders operating through dedicated control towers. Rate Card Governance:

Standardize and maintain global Bulk Air and Ocean rate cards

across a diverse portfolio of international suppliers to ensure cost consistency and transparency. Strategic Sourcing:

Lead RFQs and supplier onboarding initiatives

for logistics, ensuring all partners meet global compliance and service level standards. Governance & Audit Architecture:

Design and maintain a global freight audit strategy and control architecture to ensure financial discipline across high-volume global invoice environments. Control Tower Oversight:

Drive operational excellence by governing forwarder performance, ensuring industry-leading on-time shipment execution across all transport modes. Automation & Process Engineering:

Implement automated invoice approval systems and systemic controls to improve first-pass yield and overall operational efficiency. Stakeholder Management:

Partner with global cross-functional teams to support non-standard logistics requirements and rapid-response delivery programs. Mandatory Requirements Experience:

Extensive experience in Global Supply Management, Logistics Procurement, or Supply Chain Operations within multinational environments. Regional Expertise:

Deep knowledge of the

LATAM logistics landscape , including regulatory requirements, customs, and supplier networks. Procurement Mastery:

Proven track record in

leading RFQs

and managing complex

logistics supplier onboarding

processes. Network Management:

Experience managing large-scale global freight forwarder relationships and \"Control Tower\" operational models. Technical Proficiency:

Strong background in Logistics Financial Control (Freight Audit) and managing high-volume, global-scale invoice environments. Leadership:

Experience leading international teams and managing external providers across different time zones (APAC, EMEA, AMR). Education:

Bachelor’s degree in Engineering, Supply Chain, International Trade, or a related field. Languages:

Fluency in

English

is essential for regional and global coordination. Desirable Requirements Advanced Education:

MBA or Master’s degree. Process Excellence:

Certifications in Lean Six Sigma or similar experience. Digital Transformation:

Experience implementing AI-driven or automated financial auditing and rate management tools. Rapid Growth Background:

Experience managing logistics for hyper-growth programs (e.g., international express expansions or specialized delivery models).