Senior Business Analyst - Supply Chain

Who We Are

We are an IFS integrator, providing end-to-end ERP implementation projects and exceptional support services. As strategic business partners, we collaborate with clients across key industries, helping them drive digital transformation. Our global team of 200+ members brings extensive expertise, including former IFS customers who understand real-world operational challenges and dedicated IFS specialists with deep functional and technical knowledge. Together, we deliver outstanding services to reshape businesses and optimize supply chain operations.

Who We Are Looking For We are currently seeking a

Senior Business Analyst – Supply Chain

, a client-facing leadership role responsible for driving complex ERP implementations within supply chain domains (procurement, inventory, logistics, planning, and distribution). This role requires a strong functional expert who can lead requirement gathering, solution design, and implementation while acting as a key advisor to clients and an escalation point for junior analysts. If you are passionate about supply chain optimization, ERP transformation, and leading cross-functional collaboration in global projects, we encourage you to apply.

Key Responsibilities Business Requirements & Client Engagement • Lead requirement gathering sessions with stakeholders across supply chain functions. • Analyze business processes (procurement, inventory, warehousing, logistics) to identify improvements and optimization opportunities. • Translate complex supply chain and technical concepts into clear language for non-technical stakeholders. • Perform gap analysis between current operations and ERP capabilities, ensuring scalable and efficient solutions. • Advise clients on best practices aligned with industry standards and digital transformation strategies.

Solution Design, Implementation & Testing • Lead supply chain module implementation within ERP (IFS or similar). • Supervise and mentor Business Analysts and Junior Analysts within the domain. • Collaborate with Project Managers on planning, estimations, and risk mitigation. • Work closely with development and technical teams to ensure accurate solution delivery. • Lead design discussions to align system architecture with business objectives. • Ensure quality assurance testing and validation of supply chain functionalities. • Support cross-functional alignment with Solution Architects and other domains. • Deliver user training sessions and create functional documentation to ensure adoption.

Training, Expertise & Continuous Improvement (20%) • Act as a Subject Matter Expert (SME) in supply chain processes and ERP functionalities. • Stay up to date with industry trends, including digital supply chain, automation, and best practices. • Maintain relevant certifications (IFS or equivalent ERP modules). • Drive continuous improvement initiatives across projects and internal practices.

Must Have • Bachelor’s degree in Supply Chain, Industrial Engineering, Business, or related field. • Minimum 5 years of experience in supply chain processes (procurement, logistics, inventory, planning). • Minimum 3 years in client-facing roles. • Experience in ERP implementation projects (IFS preferred). • Strong understanding of supply chain operations across industries such as Manufacturing, Energy, Construction, or Services. • Fluent in Portuguese and English (Spanish or French is a plus). • Excellent communication and stakeholder management skills. • Strong analytical thinking and problem-solving capabilities. • Experience with project management and collaboration tools. • Advanced proficiency in Microsoft Office. • Availability to travel. • Legally authorized to work in Brazil.

What We Offer • Competitive salary and benefits package. • Career growth opportunities with certifications and professional development. • A collaborative and international work environment. • Involvement in high-impact global supply chain transformation projects.

Why Hoist? If you are looking for an opportunity to lead impactful supply chain transformations and grow your career in a dynamic and global environment, Hoist is the place for you. Join our team and be part of a people-first culture that values collaboration, innovation, and professional growth.